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Planet Fitness at Metro Gateway in Phoenix, AZ is an affordable gym that offers a welcoming, judgment-free environment for members of all fitness levels. The gym operates 24/7 on most days, providing convenience for all schedules. Equipped with new machines and clean facilities, Planet Fitness promotes a comfortable and friendly atmosphere with helpful and professional staff. However, some members have reported issues related to customer service and a lack of certain equipment.

This gym is ideal for those seeking a supportive community and an inclusive space to achieve their fitness goals, without the high costs associated with other gyms.

Pros:

  • Affordable membership fees
  • Open 24/7 on most days
  • Friendly and helpful staff
  • Clean facilities
  • Inclusive environment, especially for the LGBTQ+ community
  • New equipment and machines
  • Judgment-free zone
  • Massage chairs and hydro-massages available
  • Good for beginners and all skill levels

Cons:

  • Customer service issues reported
  • Limited certain types of equipment
  • Concerns about safety outside the facility

Location / Contact

  • Address: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States
  • Phone:+1 602-374-5957
  • Website:planetfitness.com

Rating Stats

4.5

out of 5.0

13 reviews
5.0
3 reviews
4.0
5 reviews
3.0
9 reviews
2.0
80 reviews
1.0

Reviews (110)

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The best planet fitness in Phoenix. Clean, up too date equipment and great staff.

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Very bad, the ones in front need the app, otherwise they won't let you in even if you give them yours. Phone number won't let you in

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Whenever I'm in Phoenix I workout here and it's always clean, friendly staff, lockers, and plenty of space.

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Clean fun and friendly! All skill levels come here!

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Unprofessional counter help the lady that helped me didn't listen to the ***time*** I asked for on tanning bed!!!!!!!!!!!!!!! I asked for my 5 minutes it went for almost the full time and I am now severely sunburned. I was trying to slowly build a base tan for hiking but now have to heal first. That is extremely dangerous. Your counter help fools around and jokes and never takes their jobs seriously! Tanning beds need responsibility from both the counter help and the person using them. This gym has gotten a little better but I am still afraid to go in and use the equipment without my boyfriend.

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Clean, fun, so many different machines!

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Perfect gym for me to rehab from revision total shoulder replacement

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Good place for a workout. I love the hours they are open for on the weekdays.

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I've enjoyed every visit to this location. Staff is friendly and helpful. Making gains while I'm out of town.

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Good place to work out. Updated equipment is a plus.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States .

The contact number is +1 602-374-5957

This service is listed under Gym .

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