Planet Fitness at Metro Gateway in Phoenix, AZ is an affordable gym that offers a welcoming, judgment-free environment for members of all fitness levels. The gym operates 24/7 on most days, providing convenience for all schedules. Equipped with new machines and clean facilities, Planet Fitness promotes a comfortable and friendly atmosphere with helpful and professional staff. However, some members have reported issues related to customer service and a lack of certain equipment.
This gym is ideal for those seeking a supportive community and an inclusive space to achieve their fitness goals, without the high costs associated with other gyms.
Pros:
- Affordable membership fees
- Open 24/7 on most days
- Friendly and helpful staff
- Clean facilities
- Inclusive environment, especially for the LGBTQ+ community
- New equipment and machines
- Judgment-free zone
- Massage chairs and hydro-massages available
- Good for beginners and all skill levels
Cons:
- Customer service issues reported
- Limited certain types of equipment
- Concerns about safety outside the facility
Location / Contact
- Address: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States
- Phone:+1 602-374-5957
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States .
The contact number is +1 602-374-5957
This service is listed under Gym .
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Nathaniel Walton
1 year ago
My fav location in Phoenix so many machines that work and space to do workouts plus it’s always clean when I go and very spacious how I like it
jonathan bossard
1 year ago
Always workout with a good group of people , see the same people every time and it's always a good workout
Alexander Gogolev
1 year ago
A rather average gym, equipment-wise. No free bars, no kettlebells, little variety. Did not let me train using a free training voucher.
Blake Lomayma
1 year ago
Go get a membership.. it's 110percent worth it indeed . Great staff,great service,well trained thank you PF staff and managers... new equipmentAGAIN WOWWED by PF .. I still stick to old school body weight workouts... the new gear looks amazing .. but I'd like to add that the one thing that struck me as amazing. Was literally the hand holds ,me being a semi avid boulderer..was drawn like a moth to a flame..🤌🙏🙏 HATS OFF. Again the most amazing TEAM . Keep up the great work as a family team aspect. It shows...bravo.B.
Timothy Grace
1 year ago
Your employee John is an awesome gentleman. Every location I’ve seen John work at you can definitely feel is presence. Everything is clean and the social environment is healthy. I’ve coincidently went to a few locations before John was there and they were a mess and filthy but when John came the entire gym changed!
Carla Miller
1 year ago
The vibe at this particular location is comfortable and friendly and the club is always clean. Jordan, the personal trainer at this location, has changed my life. He Is personable, professional and very detailed oriented. I am beyond impressed with my results.
Chelo Ochoa Gonzalez
1 year ago
New machines. Nice people in the front. A while back one of my head phones fell in one of the machines. One of them went above and beyond and got back for me. Pretty much like this planet fitness.
Rick Gerling
1 year ago
I love this place! The staff is amazing and always so very clean.
Sal Crumb
1 year ago
Terrible staff that can’t be bothered. Needed the hydro massage and employee with code nowhere to be found, and the machines I need are usually out of order. I’m tethered to this place as it fits my budget, but if you have other options I suggest you avoid this place.
Jenny Moon
1 year ago
Nice place for a good price. It's not the closest to my house but like going there since they have great equipment. It's a bigger gym than others too