Planet Fitness at Metro Gateway in Phoenix, AZ is an affordable gym that offers a welcoming, judgment-free environment for members of all fitness levels. The gym operates 24/7 on most days, providing convenience for all schedules. Equipped with new machines and clean facilities, Planet Fitness promotes a comfortable and friendly atmosphere with helpful and professional staff. However, some members have reported issues related to customer service and a lack of certain equipment.
This gym is ideal for those seeking a supportive community and an inclusive space to achieve their fitness goals, without the high costs associated with other gyms.
Pros:
- Affordable membership fees
- Open 24/7 on most days
- Friendly and helpful staff
- Clean facilities
- Inclusive environment, especially for the LGBTQ+ community
- New equipment and machines
- Judgment-free zone
- Massage chairs and hydro-massages available
- Good for beginners and all skill levels
Cons:
- Customer service issues reported
- Limited certain types of equipment
- Concerns about safety outside the facility
Location / Contact
- Address: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States
- Phone:+1 602-374-5957
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States .
The contact number is +1 602-374-5957
This service is listed under Gym .
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Truth
1 year ago
The guys here are always super friendly. Great equipment, clean, and relaxed environment to work out. I always come here during lunch and I always feel welcomed by the staff. Probably one of the best kept Planet fitness facilities I’ve encountered
Arcxan
1 year ago
Staff is always so friendly and helpful. I enjoy working out here.
LOVELY PEOPLE OF ARIZONA
1 year ago
I absolutely adore the staff and the atmosphere at Planet Fitness the trainer that I have is also extremely respectful pushes me but pushes me to a limit that I can still uphold and I love it
Gregg Ackerman
1 year ago
I've joined a lot of gyms/health clubs in the past but the Planet Fitness on 33rd Avenue & Peoria is by far the best run, cleanest of all the other places I have joined in the past. The staff is exceptional!! I think it is amazing that they could remember my member number as well as my name with all the members that walk through their doors. In the past I was paying for a tanning facility and paying for a gym to excercise at, Planet Fitness has both and saving me a monthly average of $45.00. I can't say enough good things about the place - - just keep it up - you have a member for life!!!
MARIA RICHARDS
1 year ago
It is always clean and the workers are friendly! I like the variety of equipment. I just wish they would get some Arch machines again.
Richard Heape
1 year ago
I canceled my wife’s membership a month early by telling the desk attendant. I went yesterday to cancel my membership two week early. In two weeks the contracted year is up. I just wanted to cancel my membership. They said come back in two weeks to cancel or we well charge you. Not sure what changed
Brandon M
1 year ago
Left here only due to moving but the staff is very friendly, Ericka is always very friendly and polite every time , Jesus and Jose and Audra all very friendly staff when you walk in the doors also Jordan the trianer is a good guy and helpful. Would recommend it's a pretty chill gym.
Cla San
1 year ago
I like the price, the variety of equipment, the space, and the environment. The price is amazing! I don’t have to spend a lot monthly, and I still get in a great workout! It’s spacious, plenty of room. And it’s a positive environment. I would definitely recommend others to join.
Jonesy
1 year ago
Friendly staff, Clean facilities. I lke my Fitness Trainer "Jordan" He's the best!! He's informative, polite, professional, & listens to what your fitness goals and health needs are.
Jose Hernandezrayes
1 year ago
Reliable equipment ,And there’s always at least one guy to say hi went on the machines. it’s very clean and the locker rooms never smell! 10 out of 10 ! I give this rating to this place.