City Fitness Northern Liberties in Philadelphia offers a comprehensive gym experience with a welcoming atmosphere and modern facilities. The gym boasts high-quality equipment, a variety of classes including the popular THRIVE program, and exceptional cleanliness throughout the facility. Staff and members are friendly, creating a supportive community vibe.
Despite its many positives, some reviews highlight significant issues with the gym’s billing practices. Many users have reported ongoing charges even after canceling memberships, hidden fees, and difficulties in resolving billing disputes. Make sure to understand the financial terms clearly before committing.
Pros:
- Friendly and welcoming staff.
- Variety of classes including THRIVE.
- High-quality and clean equipment.
- Supportive community environment.
- Convenient hours of operation.
- Clean locker rooms and facilities.
- Engaging and knowledgeable trainers.
- Numerous treadmills and cardio equipment.
- Flexible fitness options for all skill levels.
Cons:
- Problematic billing practices.
- Hidden fees.
- Can get crowded quickly.
Location / Contact
- Address: 460 N 2nd St, Philadelphia, PA 19123, United States
- Phone:+1 215-923-4114
- Email:[email protected]
- Website:cityfitnessphilly.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 460 N 2nd St, Philadelphia, PA 19123, United States .
The contact number is +1 215-923-4114
This service is listed under Gym .
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Jeff pugliese
5 years ago
An over the top elite fitness facility that takes pride in everything they do and every part of the facility. Can train with professional athletes from time to time. Even get some photo ops
Chanel O'Brien
5 years ago
I joined this gym when I moved to Northern Liberties and I really enjoy it. The staff is always very friendly, the price is reasonable and the hours are great!
pier5men
5 years ago
Excellent facility and staff. Just started there after the 12th Street Gym disaster. The place is spotless, easy to navigate and has plenty of stations, equipment and rooms designed for speciality classes such a specially layed out and lighted spinning rooms. Parking is also available but limited in the number of spaces...street side prking is usually very available all around the building.
Alexis Romano
5 years ago
I moved out of the area and put my account on freeze a week ago and I'm still being charged. I'm beyond frustrated with they way this gym handles their billing. Always trying to get the extra dollar. I then tried to cancel my membership. Beware, when you cancel you still get charged for another month. Even though you are standing in front of them, telling them you can't and don't want to come to their gym anymore, you will still be charged for another TWO billing cycles!
Katelyn Hesse
5 years ago
I was touring gyms in the area and was very interested in City Fitness- still am- but really turned off by my experience there.My spouse and I went together after work to tour the gym. We didn't work out, but checked out the facility to see if it has what we are interested. Afterwards, we got sat down and pressured into committing to a membership because it was $70 off of the $99 joining fee if we signed that day. We had no way of knowing this, and we hadn't even tried any fitness classes, so I wasn't quite ready to sign at that moment, even with the discount. We are also touring other facilities, so I didn't want to sign for one before trying others. Well, the fitness sales manager really kept pushing, telling us we had two weeks to try and return it if we decided we didn't like the gym, did we not understand the discount we were getting, that we would be wasting our money to join later, that we should buy now because we could still try other gyms because we won't like one better than City Fitness, etc. We are really interested in kickboxing and wanted to rule out a kickboxing only gym before fully committing to City Fitness- I think this is reasonable.We tried to be firm and tell the manager we didn't mind having to pay the full enrollment fee if and when we decided to join and he rolled his eyes, clearly got a bit more hostile, and said "I can guarantee I will never see you back here ever again" and that we are just choosing to neglect our own health and bodies by not joining the gym. WOAH- it's not that we didn't want to join the gym or neglect our healths, we just didn't appreciate the insanely hard sell after saying we wanted to wait several times over. I mean, we only toured the facility, we didn't even work out there yet, why would we commit right then?! To be honest, in the beginning of his spiel before he got more aggressive, I was actually getting excited and ready to ask my spouse if he wanted to just take the plunge and join, but this manager, Evan, really made me uncomfortable and turned me off from wanting to join.The hard sell may work for some, but insulting potential customers and pushing for a sale after my spouse and I politely said we would like to wait over five times is too much. It's a nice facility with great amenities and I'd like to go back, but this experience really soured my perception in a really negative way. If we do go back, I will be avoiding Evan at all costs and hope another employee can do our sale. After reading other reviews, this seems to be the common trend. NO THANKS! I'm letting all of my friends know so they can avoid avoid avoid.
Alyssa Ramos
5 years ago
Great gym. Nice staff. Clean and updated equipment. They have 4 stair masters which if awesome. They also have mirrors everywhere so you can see yourself. To me it's worth the high price tag because of the classes they offer. They offer Zumba, cycling, yoga, and other classes that use body weight and weights. They have a sauna, clean showers, locker room, and few towels.
Susan Sterling
6 years ago
Really enjoying my workouts here. Thrive is also wonderful.
Christopher Jennings
6 years ago
The staff is friendly and layout is perfect for s great workout.
Mony Kiem
6 years ago
awesome gym, membership comes with classes, can be packed during rush hour and difficult with their limited parking. ride a bike if you can!
Elliott McCarthy
6 years ago
Lots of classes and great equipment. Staff are super friendly. As low as $25 per month plus the sign up fee if you do it right