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Crunch Fitness in Phoenix, situated at 1818 W Bell Rd, offers gym-goers a variety of workout options in a clean and spacious setting. Operating out of Deer Valley Plaza with extensive hours throughout the week, this gym is accessible for early risers and night owls alike. The staff is known for their friendliness and professionalism, with multiple reviews praising the gym's well-maintained environment and the range of equipment available.

Pros:

  • Convenient location in Deer Valley Plaza.
  • Extended hours of operation cater to various schedules.
  • Well-maintained and clean facilities.
  • Friendly and professional staff.
  • Diverse range of workout equipment and classes.
  • Reasonably priced memberships.
  • Non-crowded environment enabling quick workouts.
  • Positive reinforcements from staff to achieve fitness goals.
  • Personal training and state-of-the-art fitness equipment.
  • Hygiene and customer service are prioritized.

Cons:

  • Numerous complaints about difficulties canceling memberships.
  • Customer service issues, particularly with management responsiveness.
  • Some reviews indicate billing discrepancies and overcharges.

Location / Contact

Rating Stats

3.8

out of 5.0

59 reviews
5.0
4 reviews
4.0
6 reviews
3.0
5 reviews
2.0
48 reviews
1.0

Reviews (122)

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I just recently signed up with Crunch Fitness! I am so happy to be a member of this gym!Why did I sign up? Lots of reasons! First reason, the gym is very CLEAN and organized. They also have Hoist equipment (which I personally really like to use). The gym also has red light therapy, tanning, and a jet massage chair!Second reason, the staff members! I was welcomed into the gym by multiple people and even was toured around by Jon who was so very outgoing! He even showed me the area where they make amazing smoothies and I got to try a sample of their PB&J smoothie! It was DELICIOUS! Then when I returned to the gym after a few days, the front desk employee remembered my name and where I had just moved from! Talk about making me feel special!Third reason, is because all of the guys working here are former Veterns. They have your health in fitness in mind and not just turning a profit. They really want to see everyone hit their goals and get your body to where it wants to be! I could just tell that the people here were genuine and real.Fourth reason, the amazing classes! They have so many different options! I am a huge fan of HIIT training and they offer that multiple times a week. Want something lighter? They have zumba and yoga! Something for everyone. My first class with DANNY was made me hooked on this gym! He kept me motivated the entire class and made sure that I kept perfect form while working out!I could go on and on about what I love about this gym, but in lieu of time I will try to keep this as brief as I can. I have been to many gyms over the years, but this gym by far stands out as the top gym that I have been too! I'm so happy to be apart of Crunch Fitness! 🏋🏼‍♀️

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I had been going to Crunch since they opened their N Phoenix location. Was alright at the beginning, but slowly became a pretty bad environment to work out. Only had two power racks, and many people would do curls in them or bodyweight work and wouldn’t move when I would ask them if I could it use to lift weights. Some of the trainers had an ego while walking around and it showed. I had many trainers almost bump me while squatting 315+. Very dangerous. I will say that it is a clean facility with plenty of equipment for most. Great place for the average lifter, not a good place for the serious though.

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They are thieves. When I was signed up for their services I was told that I was signed up for a $10.00 membership. Who knows what their representative filled out, but I ended up being charged $29.00 for the membership. Then they hit you with hidden "yearly charge" of $39.00. To top everything off when you try to cancel, the manager is never available. If you want to be lied to and have your hard earned money taken from you. Sure sign up for this place.

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Love this gym been with them for 6 months now one of the cleanest gym in Phoenix amazing staff. The nutrition bar inside as well food taste amazing. An the nutrition guy knows what's he is doing very smart guy in the nutrition..

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I was hesitant to get a gym membership but with the new year coming up I finally mustered the courage to walk into Crunch Fitness. Patrick was the first person to approach me and welcome me in. Patrick was very helpful, answered all my questions and most importantly made me feel comfortable. I’m super stoked to start and finally shed some pounds.

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This is a good gym it’s kinda small all the Machines were very close to each other so kinda awkward the lady locker room does not have any mirrors which was disappointing. All the machines are very close to each other also their is no stretching area you kinda just have to pick a spot Around the gym. customer service was okay a little pushy but I get it. They have a nice cardio workout section.

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I signed up with a guy named Nate and he made me feel so welcome. He answered all the questions I had about the gym. I’ve been with a few gyms before and never met friendlier staff then at Crunch! I can’t wait for them to open!

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Love this gym! Sparkling clean, amazing staff and atmosphere, epic HIIT classes, and amenities are so good with hydro massage and red light anti aging! Price can’t be best for everything you get! I’ve paid $100/month at gyms to get HIIT classes like these and that’s all there was!

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Horrible and worst service ever received. The gym owner (at 19th Ave and Bell) Jose is very arrogant and won't help at all. They didn't introduce to me any machine and asked to figure out on my own. But he spend time with others if he wish. Though I didn't like the service on day1, he is not ready to refund money($30) and cancelled my membership and asked to not to come from next day, means charged $30 for 1 day pathetic service. I wouldn't recomend this gym to anyone. Horrible horrible service.

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Super pumped to finally have a crunch time in my neighborhood!! Jesse, Bobby, Nate and Patrick were awesome in helping me get all the details with my new membership and I can’t wait. New year, new me plus Great customer service and encouragement. Can’t wait.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 122 reviews.

The address is: 1818 W Bell Rd, Phoenix, AZ 85023, United States .

The contact number is +1 602-346-0463

This service is listed under Gym .

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