Fitness 19, located in Pleasanton, CA, offers a spacious gym environment equipped with a wide range of machines to fit various workout needs. The gym provides a welcoming atmosphere, which many members appreciate thanks to the friendly and attentive staff. Though the gym excels in having abundant equipment and good ventilation, there have been instances of poor customer service and hygiene issues.
Some members have highlighted problems with the management's communication and bullying behavior among the staff. Despite these drawbacks, many members are satisfied with the overall value, variety of equipment, and inclusive, supportive atmosphere provided at the gym.
Pros:
- Friendly and attentive staff
- Wide range of workout equipment
- Good ventilation and air conditioning
- Welcoming and supportive atmosphere
- Spacious layout
- Cleanliness (as noted by some members)
- Reasonable membership prices
- Effective and knowledgeable personal trainers
- Inclusive environment for all fitness levels
Cons:
- Instances of poor customer service
- Hygiene issues in restrooms and gym area
- Negative interactions with certain staff members
Location / Contact
- Address: 4250 Rosewood Dr, Pleasanton, CA 94588, United States
- Phone:+1 925-416-1100
- Email:[email protected]
- Website:fit19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 120 reviews.
The address is: 4250 Rosewood Dr, Pleasanton, CA 94588, United States .
The contact number is +1 925-416-1100
This service is listed under Gym .
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Viresh Garg
1 year ago
Really bad location and dishonest and fraudulent owners. I have cellphone records to prove that I have called them multiple times in last 1 year to cancel and I have not visited their gym for over 2 years but they have sent my non-payment to collection and they just hit my son's credit card for annual renewal and the payment is still pending on credit card but they refused to reimburse it fully knowing that me and my son have not used the gym in over one year. My advice -- stay away from these fraudulent locally owned shops and deal with well known corporates like 24 hour or something.
Ronald Reegan Raipen
1 year ago
Good and well maintained facility except the restroom which require frequent cleaning due to high utilization. Most equipment are relatively new. Just need to plan your activities; 5.30pm-8.30pm usually crowded during weekdays. It will be good for trainers to be more friendly and give some tips to use equipment properly although the customer may not signed up for trainer sessions. It help to build relationship and sustain customers in long term.
jose santamaria
2 years ago
Lachimi Govindasamy
2 years ago
Helpful when approach
M Mohapatra
2 years ago
Very poor service...
Tanish Baranwal
2 years ago
Very clean and well equipped gym
A.J. Nguyen
2 years ago
Awful. Shady business practices. Long time bad reputation. Nice employees though.
Shlok Natarajan
2 years ago
Good gym but I spend a lot of time waiting for popular equipment (squat rack, bench press, bench near dumbbells, t-bar row, etc.)
Sakthi N
2 years ago
I really love this gym !!. The staff are very nice and welcoming. All equipments are very nice and clean.
Jimmy Miller (Left Coast Lender)
2 years ago
Came in from out of town the staff was extremely nice and happy to help. Abbi showed me around the gym and I was able to figure out a awesome work out plan with Chad