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Fitness 19, located in Pleasanton, CA, offers a spacious gym environment equipped with a wide range of machines to fit various workout needs. The gym provides a welcoming atmosphere, which many members appreciate thanks to the friendly and attentive staff. Though the gym excels in having abundant equipment and good ventilation, there have been instances of poor customer service and hygiene issues.

Some members have highlighted problems with the management's communication and bullying behavior among the staff. Despite these drawbacks, many members are satisfied with the overall value, variety of equipment, and inclusive, supportive atmosphere provided at the gym.

Pros:

  • Friendly and attentive staff
  • Wide range of workout equipment
  • Good ventilation and air conditioning
  • Welcoming and supportive atmosphere
  • Spacious layout
  • Cleanliness (as noted by some members)
  • Reasonable membership prices
  • Effective and knowledgeable personal trainers
  • Inclusive environment for all fitness levels

Cons:

  • Instances of poor customer service
  • Hygiene issues in restrooms and gym area
  • Negative interactions with certain staff members

Location / Contact

Rating Stats

3.9

out of 5.0

30 reviews
5.0
4 reviews
4.0
13 reviews
3.0
19 reviews
2.0
54 reviews
1.0

Reviews (120)

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Decent selection of machines, not TOO crowded. Points off due to being extremely inattentive when it comes to enforcing the mask mandate. Chin-diapers galore, but there are alao regular handfuls of people with no mask at all. Would hate to see the place get shutdown or fined for not following the law. Whatever your feelings about masks it's currently the rules, so 🤷

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I recently moved to the area and am trying to find a personal trainer. A trainer at this gym called me a few days ago to schedule a consultation session today at 2 pm (also emailed me an event invite) and I went there on time amid my busy schedule. Then, the reception staff said the trainer doesn't come today and won't be here today at all... Seems unorganized and irresponsible.. They wasted my time..

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What a gym ought to be. Every age, every level of fitness. Every machine or equipment you would ever need. Not too crowded. Big enough but not overwhelming. Helpful staff but not in your face.

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Love this gym! Not too crowded. Lots of equipment options. Very clean. Staff are amazing! They always remember me and say hello and help me whenever I need. Thanks ptown!

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First time visiting this location as my home location is American canyon, I love everything here! My friends and I squatted and deadlifted by the turf area where it had a rogue multi rack with rubber plates awesome for either powerlifting or oly lifting no worries around slamming weights.I will come all the way out here just for the PIT SHARK MACHINE, if you actually powerlift or bodybuild you would know exactly what I'm talking about.Also! I saw MAG grips for back! Does anyone even understand how great this gym is! Fitness 19 is a steal membership whether you want to lose weight , powerlift, bodybuild whatever. It doesn't hurt the bank lol.It's crowded but we were able to do our legs with no issues from 10am-1230pm.Loads of cardio machines, sad no sauna but facility is great.

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Fitness 19 is such a great gym. Please do not pay attention to any of the low star reviews. First off they have a great staff- very helpful and attentive. The gym is large and has all the equipment you need for a good workout. Very clean- very well maintained. We just rejoined the gym after the Covid pause. We had no problem cancelling our membership when Covid hit- you just had to follow the protocol set up to take care of that. When resigning a new contract- the rep was quick to bring up the special to rejoin- asked the way we use the gym- and stepped us down in price and features to match our use and save us money. No pressure- no add ons. We love being back at Fitness 19!

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The facility and the people are very nice. I haven't had any problems except for there was a power outage yesterday and I didn't get to use the machines. I waited for the power to come back on but I didn't get to work out.I have nothing bad to say about this gym. I've been pretty happy.

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Been here for one month & I've been quite satisfied with it. I've been to many gyms in the past, including LA Fitness, 24-hr Fitness, & this one isn't as great since it's smaller but it gets your routine done, from cardio to body workouts. It's got a nice open area which also has a lot bars, a rope, & space to do your mat workouts & weight pushes. It is lacking a bit in the equipment department, like no variation in jump tiles. Many people tend to occupy the weight section during the weekday evenings, but this is normal across any gym. Great selection for body workouts, mostly for upper body, not nearly enough machines for lower body. A lot of the weight equipment is old & torn up though, including the benches. Price is alright for what they offer.

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First, the good. All employees are friendly. A nice assortment of equipment seems clean and in good repair.Here is what I find as a negative. New memberships come with a one hour personal training session included. My daughter and I really benefited from our sessions with Olivia who was excellent. We decided to sign up for more personal training. Midway through the contract for personal training, we are informed that the sessions will have a 25 minute duration. We made the natural assumption that sessions would be the same hour duration. Further discussion gave us the opportunity to increase to a one hour session for a higher cost. This was awkward. In the end, we continued with the originally agreed upon cost. While we continue to benefit, the sessions seem rushed and this business practice leaves me with the feeling of “bait and switch”.

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Awesome gym!Pros:- price - it's affordable- the gym is large, and that's why it never feels crowded- there are all the needed equipment/machines- it's really clean, I put my bag on the floor and it's not getting dirty- hydromassage is amazing- a/c works fine, it's never hot and never smells badCons:- the water doesn't taste good, it has a metallic scent

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 4250 Rosewood Dr, Pleasanton, CA 94588, United States .

The contact number is +1 925-416-1100

This service is listed under Gym .

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