Planet Fitness, located at 4900 County Rd 101, Minnetonka, MN 55345, offers a clean and inviting atmosphere for gym enthusiasts. Open early and closing late, it ensures flexibility for members to workout at their convenience. The staff, particularly Hosea, have been praised for their friendliness and helpfulness. However, some members have experienced inconsistency with staff and cleanliness due to high employee turnover.
Despite affordable membership rates and a variety of equipment, the gym has room for improvement in handling complaints and maintaining consistent operating hours, especially for night-time users. Planet Fitness stands out for being a budget-friendly option in a clean and welcoming environment.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facilities
- Good variety of equipment
- Affordable membership rates
- Convenient hours for early morning and late-night workouts
- Hydro-massage beds and massage chairs
- Welcoming environment with no judgment
- Knowledgeable trainers available
- Inclusive and non-intimidating atmosphere
- Black Card membership offers additional perks
Cons:
- Inconsistent staff performance
- Reduced operating hours
- Issues with membership cancellations
Location / Contact
- Address: 4900 County Rd 101, Minnetonka, MN 55345, United States
- Phone:+1 952-446-7982
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 4900 County Rd 101, Minnetonka, MN 55345, United States .
The contact number is +1 952-446-7982
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
a
2 years ago
I’m been coming here for 18 months.This club has the ability to be really nice. However, the turnover in employees is absolutely terrible! Thus the place is dirty and poorly managed. Management need to up their game and hire better staff. Pay more is the answer. The“ revolving door “ hiring doesn’t work! I have been patient but, it is a constant problem.
Irish Bernad
2 years ago
Customer service was bad and I was supposed to ask about membership but they dismissed me immediately.
James Bernad
2 years ago
We went there to check out the place because my wife and I wanted to sign up. We had our 5 year old daughter with us at the time. The attendant basically just ignored us and when I asked if we could just look at the place he was looking at my daughter and told me that the gym was for 13 years and older. We were not planning to take our daughter to the gym or ask to tour the place with her. He was very rude and when I asked about promotions or some other info, he was very dismissive and made me feel uncomfortable like we were not welcome. I don't know if being asian had to do something about it.
Kent Wipf
2 years ago
Easy to park and a very clean gym
Robert Root
2 years ago
Clean, nice variety and layout. During peak hours is kind of inconvenient to hold personal training , not allowed to use certain areas due to the training even if it’s not being actively used.
Veronica Chang
2 years ago
Really nice people, they even let me try the black card membership to give me a feel of how it'll be if I upgraded. Really quiet, clean, and not that busy most days.
J. R.
2 years ago
Love this gym!
John and Joanna Stumbo
2 years ago
Consistent Planet Fitness quality.
Alison Schiebel
2 years ago
I love the Minnetonka Planet Fitness! I was a member at Lifetime for over a decade and was reluctant to give up the membership, but after the umpteenth hike in fees, my husband convinced me to drop it and give Planet Fitness a try. Minnetonka Planet Fitness is always spotless, the staff are so friendly, warm and welcoming- especially Andrew and Collin! This gym has all the equipment I need and rarely a wait to use any of it. I always feel totally comfortable and welcome here. The fellow members are super friendly and polite.
Robbinson Okeyo
2 years ago
Good business