Planet Fitness, located at 4900 County Rd 101, Minnetonka, MN 55345, offers a clean and inviting atmosphere for gym enthusiasts. Open early and closing late, it ensures flexibility for members to workout at their convenience. The staff, particularly Hosea, have been praised for their friendliness and helpfulness. However, some members have experienced inconsistency with staff and cleanliness due to high employee turnover.
Despite affordable membership rates and a variety of equipment, the gym has room for improvement in handling complaints and maintaining consistent operating hours, especially for night-time users. Planet Fitness stands out for being a budget-friendly option in a clean and welcoming environment.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facilities
- Good variety of equipment
- Affordable membership rates
- Convenient hours for early morning and late-night workouts
- Hydro-massage beds and massage chairs
- Welcoming environment with no judgment
- Knowledgeable trainers available
- Inclusive and non-intimidating atmosphere
- Black Card membership offers additional perks
Cons:
- Inconsistent staff performance
- Reduced operating hours
- Issues with membership cancellations
Location / Contact
- Address: 4900 County Rd 101, Minnetonka, MN 55345, United States
- Phone:+1 952-446-7982
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 4900 County Rd 101, Minnetonka, MN 55345, United States .
The contact number is +1 952-446-7982
This service is listed under Gym .
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Joseph Peters
2 years ago
Very nice place!
R P
2 years ago
Nice, clean and pleasant employees.
Lynn Olsen
2 years ago
I like it and wish I had joined 10 years ago!!
Tori Hanson
2 years ago
BE AWARE FOLKS⚠️📣 Planet fitness is a joke! You signup online and they expect you to come into the store location to cancel your membership or write a letter and travel to the post office to cancel, like this is no joke, is this 1999? Why should should I signup online and have to do all this to cancel? I had intentions to rejoin but this is my very last time, will never ever join.Update 01/21/2022As you can see their responses to others with similar bad experiences as it regards to canceling membership, they are not feeling to fix, there are all words no action.Planet fitness as me for electronic signature to signup and take my Mon but now there are asking me for all these extreme efforts just to cancel my membership. All I can say is, be mindful when signing up, they put all these blockers to cancel because they know you will get busy and forget or busy to have the time to travel there.
Maurice Harris
2 years ago
Best shower I experienced yet
Vincent Martin
2 years ago
Smallest locker room I have ever seen. Completely inadequate.
Troy Seefeldt
2 years ago
Sat in the parking lot with 5 other cars today until 520 am waiting for staff to show up. 3rd time in 3 weeks staff late or no show. Perhaps having a back up plan for when staff is a no show would be something to consider? Have yet to see the owner cover a shift.
Josh E
2 years ago
Gets the job done. Can get pretty crowded though after work
Matthew DuVall
2 years ago
Over priced! Crazy form !! Crazy didn't join!! No bang for your buck! Than annual fee 48.00 ??Gotcwith right informative person went well joined up!! Insane here I come!!
robyn pelovski
2 years ago
I have a membership at this gym. One of the perks are you can use any other Planet fitness gym. This location has equipment that is outdated. And the massage chairs suck compared to Shakopee. I have cancelled my membership here several times and they keep charging my son's account. on top of that I asked them to hold a bottle of tanning lotion (at the desk while I worked out and they lost it how do you lose it, and it was less than a half hour. on top of that they refused to replace it) This location used to be open 24 hours and that's when I used the gym the most, because it wasn't crowded at night and Ya know Coronavirus as we all know spreads fast when there is a lot of people in a confined space with no masks. So, my advice use another location besides this one.