Planet Fitness

Gavin Was very patient with me showed me the facility he talked me into upgrading to the black card membership I was glad I did. Also want to mention Kay and Robert were both also very friendly and professional. I've been working with the public for a long time and this is one of the best experiences, I've had With a business in a long time.

I am returning to working out after a serious back injury two years ago. I have tried other gyms, but it was never as accommodating! I avoided PF for about 7 months due to the fact I love strength training the most, and the stigma around them, but Kristen helped me today, and proved I was wrong. I wouldn't recommend it for those who need the body building experience who need the barbell! But, there are strength machines for upper and lower, free weights, smith machines, and privacy areas for glutes, stretching, and abs. I love that every part of this gym is organized so it is less stressful to plan my workouts when I walk in. I was shown kindness with my disability, a tour that was at my pace, help with any questions I had, and there wasn't one time I felt like I wasn't safe or comfortable. I love the black card membership benefits, and that fact that there are trainers who will help me modify, and new machines for cardio that don't strain me beyond being mobile. Thank you! I am so so so so so excited to come back, and I could see myself escaping each day! Please give Kristen the biggest HUGS and recognition, she didn't even mind when I cried multiple times in joy. I finally feel like there is a future in fitness again, even with my pain. I cannot wait to be here for years to come! -A.D.

Love this gym! I was skeptical about working out with a mask on, but this gym makes it a pleasant experience. Lots of room for a small gym and hardly have to wait for machines. The staff are really great to talk to and always answer all of my questions without making me feel like I bother them.

Positives: The employees are so kind and helpful and seem to genuinely care about giving you a good experience. :) Always super clean and they have cleaning stations around the gym to wipe off the equipment once your done. Only complaint is I went for pizza night and I was confused, where was the pizza? :(

Clean. Disinfectant and wipes are available and members are required to wipe the equipment after they use it. Clean facility. Trained personnel to instruct the member how to use equipment properly by scheduling along with a guided tour for the use of the gym equipment by scheduling. Scheduling is easily available and convenient. Staff Is friendly and professional. Staff will help briefly to answer questions about equipment. Staff members I have encountered suggested making an appointment to get a tour to use equipment correctly and to answer questions thoroughly. The atmosphere is comfortable, and I can workout at my own pace. Planet fitness provides lockers just bring your lock. Also has showers. The showers have dividers, and a curtain. Please bring your personal hygiene products and your accommodations.. The women's locker room is a nice clean environment set up to meet your comfort. It is a open room. The clients respect your privacy.

This PF is somewhat clean. There is a lot of dust surrounding the outside rims of the trashcans, and considering how crazy this place was with their mask requirements, you’d think they would have the place completely spotless.I will also note, 9/10 of the female staff members are completely incompetent.They are either rude and quick to catch an attitude, will give you dirty looks, barely speak to you, or are on their phones the entire time they are at work. On the other hand, the male staff are attentive and friendly. They actually know how to smile which is really nice.

Excellent friendly staff, very clean and well maintained equipment. Positive atmosphere and healthy environment.

We were disappointed. My wife and I went for pizza day. We planned on eating at 4 but the pizza didn't come until much later. We ended up going somewhere else for dinner because we hadn't planned anything else. We enjoyed the workout.

I was originally going to give planet fitness a 5 star until our experience today. My wife and I bought our special needs son with us into the gym Friday in his wheelchair and had him parked next to us and he caused no issues and no staff said there was a problem. Today I was supposed to have a session with my trainer and had to bring my son since we don't have anyone to watch him. One of the staff said that our son has to be watched by someone out of the gym. I don't understand why we weren't told that it wasn't ok before when we brought him in last time and now it's not ok. I now wish I could back out of the 1 year contract so I can go somewhere else that I can workout and have my son with me.

Love the gym and black card benefits! Beware if you get the $10 a month plan. They had said my husband "didn't" pay and charged him a $20 fee for his $10 a month membership on multiple occasions. It really got to me when they did that twice in one month!! Its ridiculous if he is paying more than me for less benefits.