Fitness 19, located at Mountain Village Plaza in Chino, CA, offers a variety of workout equipment and facilities with extensive opening hours to fit early risers and night owls alike. Members appreciate its cleanliness, friendly staff, and the gym's recent expansions that have alleviated previous space issues.
However, Fitness 19 does face criticism for its inconsistent customer service, old equipment, and the frequent presence of non-mask-wearing members, especially concerning during the pandemic. Additionally, issues regarding billing and cancellation processes have been reported by several members.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Recent expansions, more space
- Great prices and promotions
- Convenient location
- Long operating hours
- Wide range of equipment
- Good gym for locals
- Frequent cleaning and disinfecting
- Availability of fitness classes
Cons:
- Inconsistent customer service
- Issues with billing and cancellations
- Non-enforcement of mask-wearing policies
Location / Contact
- Address: 12873 A, Mountain Ave, Chino, CA 91710, United States
- Phone:+1 909-548-3333
- Website:fitness19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 12873 A, Mountain Ave, Chino, CA 91710, United States .
The contact number is +1 909-548-3333
This service is listed under Gym .
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T MO
6 years ago
Al and Danny great guys, love the place and great place to work out...
Adrian XL
6 years ago
Great machines. Best deals. Never packed.
wier lok
6 years ago
Scam gym sucks and then you wanna charge you a yearly fee besides your monthly fee total bs
Chris Anderson
6 years ago
They need someone reliable to open up in the mornings the guy that opens up now is late everyday sometimes an hour to an hour and a half late it's f****** ridiculous sitting in the parking lot waiting for him everyday why bother opening at 4:30 then
Maria Ramirez
6 years ago
If there is a class action law suit in the works against Fitness 19 please contact me, I definitely want to be part of it. These people at fitness 19 play real dumb when someone is trying to terminate their contract. All of a sudden they become incompetent and don't know how to stop the automatic payment. I notified them by letter on September 6 of my desire to terminate my contract. I was billed for September, which was fine but then came October, November and December and they're still stealing from my bank account. Beware people! I'm sure there's a lot of members out there that have been wronged and have not reviewed. It's not a lot of money we're talking about, but it's the principal!
Jean Stovall
6 years ago
Went in today to ask about down grading my membership, was told I would have to cancel and and pay a new sign up fee. The girl that assisted me was extremely rude, would not look at me, a young man walks in, she acknowledged him and then …
Vincent Quintero
7 years ago
Allot of good looking babes
Aldo Becerra
7 years ago
will change your plan without notice.
Berto Hernandez
7 years ago
Great staff, clean facilities.
Araceli Torres
7 years ago
Great work out for the price. . Daycare convince.