Gold's Gym Richardson is a spacious gym located in Richardson Plaza. The gym boasts a robust selection of clean, well-maintained equipment and plenty of free weights. Members appreciate the friendliness of some staff and numerous fitness classes, including body pump, barre, yoga, and Gold's Fit. However, due to recent management changes and frequent staff turnovers, some members feel the community vibe has diminished.
The gym offers amenities such as a pool (currently closed), saunas, and child care services, making it ideal for families. Despite these advantages, membership cancellations and refunds have been problematic for many. The gym's competitive pricing and overall facilities attract several positive reviews, encouraging locals to commit to their fitness journey here.
Pros:
- Well-maintained equipment
- Friendly staff
- Wide variety of fitness classes
- Clean facility
- Saunas and pool (currently closed)
- Child care services
- Spacious layout
- Good selection of free weights
- Numerous fitness amenities
- Competitive pricing
Cons:
- Frequent management and staff changes
- Issues with membership cancellations and refunds
- Pool remains closed
Location / Contact
- Address: 110 W Campbell Rd #100, Richardson, TX 75080, United States
- Phone:+1 214-989-4604
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 110 W Campbell Rd #100, Richardson, TX 75080, United States .
The contact number is +1 214-989-4604
This service is listed under Gym .
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Nicholas Sharnik
3 years ago
Called today to restart my membership. They informed me that regardless of the pandemic they started charging me last month. Their excuse was that they sent out an email saying they were going to start charging everyone again. I did not receive an email and everyone is still being advised to stay home. Truly awful of golds gym to be taking advantage of people during this pandemic. My girlfriend and I have decided to take our business elsewhere. I would advise everyone to stay away from this gym. These people do not care about their customers and they are willing to take advantage of the current situation.
THIS IS Gorgeous Knight
4 years ago
Has everything u need 2 GET & REMAIN HEALTHY. & after u can CHILL OUT in Jacuzzi
Muzicboy 1
4 years ago
RIP OFF..............RIP OFF THE ARE CHARGING PEOPLE 600 DOLLARS A MONTH FOR A PERSONAL TRAINER. I CANCELED 3 DAYS AFTER I JOINED BECAUSE OF THEIR SALES TACTICS ARE UNETHICAL. THERE IS A FORM I FILLED OUT TO CANCEL THEY SAID THAT THEY LOST THE FORM AND I HAD TO FILL OUT ANOTHER ONE ANOTHER TACTIC THEY USE TO TRY AND CHARGE YOUR CARD.I HAD OVER 400 DOLLARS IN CHARGES FOR NO REASON AT ALL, THEY SAID I OWE A BALANCE OF 43.00 BUT IF THAT IS THE CASE SOME OF THE CHARGES WERE FOR 100 , 63, 89 DOLLARS AND SEVERAL OTHER CHARGES. RIGHT NOW THEY HAVE A CLASS ACTION LAWSUIT AGAINST THEM FOR DOING THE SAME THING THEY DID TO ME TO OTHERS. ALSO THEY MAKE YOU SEND IN A CERTIFIED LETTER OR YOU HAVE TO GO IN TO CANCEL YOUR MEMBERSHIP ANOTHER TACTIC THEY USE TO TRY AND GET YOUNOT TO CANCEL BY HAVING A SALE REP TRY AND STOP YOU FROM DOING SO. HORRIBLE AND UNETHICAL
Edward Ochoa
4 years ago
Love this place, always clean and well taken care of. The facility itself has all the equipment you can expect from a gym. And some.
Jarid Johnston
4 years ago
don't ever get a membership here. Read the contract it's a horrible horrible contract. Other gyms allow you to pay month-to-month and without a contract. Go there
Frank Durant
4 years ago
I cannot say enough about the great experience I've had here at Richardson, Golds Gym! I'm not from here so I pay month to month and all my fitness needs are met my gym dues are reasonable and I absolutely love the gym !
Christian Lauri
4 years ago
I’m from out of town and this is by far the best golds gym I’ve ever been to. It is clean, a lot of equipment all of which is new, sauna, and it was not super packed! Loved my visit!
Katherine Jazmin Rivera-Campos
4 years ago
I am pretty picky when it comes to the overall gym experience. I do not agree with annual fees and defintely need a gym that stays open past 10pm. I truly enjoy the layout of golds gym to say the least. There are so many different sections that target certain areas such as the free weights, cross fit or as they say gold fit, group fitness, locker rooms and family rooms, lap pool, hot pool, and sauna, stretch section, a cinema cardio room, and so much more. There is childcare available and a cafe too. Enrollment comes with a complimentary 3D body scan to help you get a better picture of where you stand and implement goals. This Golds Gym is not like the others...it is clean and yes, staff look, dress, and speak professionally. On top of this there is a mix of people...people from all walks of life...seniors, pregnant women, body builders..anyone that you could think of. I really enjoy working out here.
Nathan Pettit
4 years ago
Do not get a membership here, or any other golds gym. They do not tell you that to cancel your membership you have to physically go into the gym or send a certified letter. You can not cancel over the phone or online. If you dont send a letter or go into the gym, they will harrass you and continue to charge you even after they say your membership is cancelled. Stay away at all costs or at the very least proceed with extreme caution.
Abby Lassen
4 years ago
Until today, I haven’t had a bad experience. While the locker rooms are a bit dirty and there’s mold constantly in the water fountains, I decided to look past that since it’s a public gym. This morning, Monday, the gym is supposed to open at 5:00 AM. I arrive around 5:03 and notice people are standing around the door. It’s locked and no one has unlocked it. It’s now 5:21 and it’s still locked. Extremely unprofessional and I’d be leaving if I didn’t sign a contract. Definitely do not recommend.