Gold's Gym Richardson

Great gym. Clean, HUGE, has literally anything and everything you could want, including a nice lap pool. Classes are included (body pump, barre, yoga, etc.) which is AWESOME & for an extra charge you can get access to the studio classes - cycling and Gold’s Fit (CrossFit). I think that’s really nice to be able to go ONE place for everything. They even have child care if needed. Everyone is nice in my experience. It is a big place so some may feel it’s not as “personable” but I know the staff well enough. The instructors and trainers are really knowledgeable and great motivators. I just want a place to work out, not social hour, so it’s perfect for me! Definitely recommend Gold’s Richardson!

So many better gyms don't waste your time and moneyEven planet fitness would be better

Decieving and no help with so many gyms around in the Dallas area you think the customer service would be alot better as a business owner I highly recommend doing research on other gyms

I have not been here. Somehow they have my phone number and I get collection calls, voice mails and texts everyday. I can not even determine which location is generating this. I have tried numerous times to return the call but cannot get past the automated system to talk to a representative. I did finally talk to a person at one location and he tried diligently and kindly to help. But he was unable to do so.

Absolutely the worst customer service. They love to help you get a membership then they never want to speak to you again. If you ask questions they make it obvious you are annoying them. Never had a problem with 24hr fitness.. wow.... I regret switching to golds

After 5 times attempting to cancel my membership 2 times in the club they finally quit taking money out of my account 10 month later and after 2 in office visits and 4 phone calls. Never returned a message and was always toldNo one can help me but will have them call me back.

Before i bought the membership i asked if i could bring a guest with the membership. He said yes i can bring as many as i want whenever i want there is no limit... ? So i bring my friend back the week after and the guy at the front desk tells me that i can't..I only go to the gym for Julia's Bodyjam class on tuesday nights. And i was told $30 a month but im paying about $45.Switching as soon as my contract is up.👌

I had enjoyed my time at Golds Gym until they continued to charge me for 6 months after I cancelled my membership. That’s not good business in my book. Beware and continue to check your credit card statement even after you have cancelled.

Great gym and great amenities but now that they have upped their prices, it’s just ridiculous. I no longer get the sense that they are here to offer assistance to consumers that want to better their lifestyle. I am now sensing they are greedy and it really shows through their categorized memberships and how they have placed specific amenities, that were once free of extra charge, now at such a high extra cost. $100 extra a month to take cycling classes! It’s either $10 per class or $100 monthly for this, plus the base cost of a membership to the gym. I was floored! I was a member a couple times before and these amenities were at no extra cost and it was great, I took advantage. All I want to do is better my situation and get back to my fit lifestyle after I have my baby. Golds gym has now made it very limited for consumers, like me, who only want to better themselves without breaking the bank. This really sucks because they have wonderful class instructors, people who work there are great, and the facility is clean and motivating.

Overpriced.Great staff and service (Micheal and Tommy are especially helpful).Also, the terms of the contract fleece you for leaving no matter what they tell you.