Goldfish Swim School - Richmond West End offers a warm, welcoming environment ideal for children to learn swimming. Located in Gayton Crossing, the school is well-praised for its clean facilities, friendly and helpful staff, and effective teaching methods. Many parents have seen significant progress in their children's swimming skills in a short amount of time.
Despite its numerous strengths, there are some recurring issues mentioned by reviewers, such as frequent pool closures and occasional inconsistencies with instructors. Nonetheless, the school's commitment to safety, cleanliness, and quality swim instruction makes it a great choice for families in the area.
Pros:
- Clean and well-maintained facilities.
- Friendly and accommodating staff.
- Effective teaching methods.
- Significant progress in swimming skills.
- Warm and welcoming environment.
- Good app for managing classes.
- Flexible with makeup classes.
- Engaging and fun instructors.
- Spacious changing rooms and amenities.
- Celebrates milestones and birthdays.
Cons:
- Frequent pool closures.
- Inconsistent instruction due to teacher changes.
- Some negative experiences with front desk staff.
Location / Contact
- Address: 9782 Gayton Rd, Richmond, VA 23238, United States
- Phone:+1 804-441-7882
- Website:goldfishswimschool.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 70 reviews.
The address is: 9782 Gayton Rd, Richmond, VA 23238, United States .
The contact number is +1 804-441-7882
This service is listed under Swimming School .
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K B
8 months ago
This place is a terrible place, my 2yrs old toddler was treated horribly by her instructor. unprofessional young managements always switching up. lifeguards are non observant and multiple changes of instructors every time and inconveniences and also prepare for unbearable amounts of pool closures. I will give it a zero if I could.
katy Burkey
8 months ago
Our kids have LOVED their swim lessons, it’s their favorite part of the week! They have grown in their water confidence and beg to go swimming! The staff is also wonderful, working with us to make sure lessons work with our schedule! We’ve loved our experience! 🩷 …
Bijayalaxmi behera
10 months ago
Goldfish swimming school teaching techniques are really great !My son is learning quickly and he loves all his coaches!!Tim, Mikyala and Kylene are the best !! I highly recommend Goldfish and we look forward to continuing to watch our son learn and develop in his swimming skills .
tammy darr
11 months ago
Grand kids love it❤️
Rujuta Shah
11 months ago
Great and clean facilities, very friendly and accommodating staff!
Andrea Winstead
11 months ago
Overall a good experience. We had several coach changes for various reasons - coaches leaving, other coaches not a great fit for our child. While our child did progress, she likely didn’t progress as strongly and quickly as she could have if we were able to maintain the same coach. There were also several (4+) class cancellations due to pool contamination (frustrating for us, but also understood that to a degree it’s out of their control if other families choose to disregard policy of required swim diapers for younger kiddos and no swimming if the child/family has been sick)- several of which weren’t announced until we’d already arrived. Was difficult for our 3yr old to understand but we made the best of it. Scheduling makeup classes was easy through the app, however again wanting to maintain consistency with a coach was near impossible for makeup classes due to conflicts with our schedule and availability of makeup classes with our desired coach.
Ryan McNamara
11 months ago
My daughter is turning 3 in august and has been non verbal predominant part of her life. She is very very shy with people as a result of this. Today being her first lesson everyone was beyond warm and welcoming. She went to the instructor mr Tim with a smile on her face ( it didn’t leave the whole class) and since coming home all she keeps saying is Tim and pool. I am a more than happy father I couldn’t imagine anywhere being this great for my daughter . Everyone is just amazing here
Kimberley Singleton
11 months ago
My daughter has been coming here since about 6 months old. She’s had Tim and Hailey and they are both amazing. They are very attentive and pay attention to her. They’re always so in tune with their kids and I love that. They are the reason i bring Her every week.
Amy Haboush
11 months ago
We love goldfish! My daughter has a blast with all the fun activities and is consistently learning and developing her swim skills. Thank you to the amazing swim instructors!
Indira
11 months ago
Gold Fish has been an awesome place for my kid go from not swimming at all now to almost to be a pro in few months. He has been here for almost an year and have accomplished multiple levels and is doing great 👍. Teachers are awesome. Overall they have a very cool app to manage pretty much everything from app. They celebrate 🎉 promotions with bubble party. It’s really cool.