Orangetheory Fitness in Henrico, VA, offers dynamic and challenging group workouts led by engaging and supportive trainers. Located at The Corner at Short Pump, this gym provides a variety of classes that cater to different fitness levels, ensuring a personalized experience for all members. The studio features clean facilities, structured workout plans, and a motivating environment that keeps members committed.
While the gym excels in creating a positive atmosphere and effective workouts, some members have experienced issues with the staff and customer service, particularly regarding cancellation policies. Despite these challenges, Orangetheory Fitness remains a popular choice for those seeking a comprehensive and enjoyable fitness experience.
Pros:
- Challenging and effective workouts
- Friendly and motivational coaches
- Clean and well-maintained facilities
- Engaging group environment
- Personalized coaching and modifications
- Class variety keeps workouts interesting
- Supportive and encouraging community
- High energy and motivating atmosphere
- Efficient use of workout time
- Visible and satisfying results
Cons:
- Issues with cancellation policies
- Inconsistent experiences with staff friendliness
- Booking desired class times can be difficult
Location / Contact
- Address: 11819 W Broad St, Henrico, VA 23233, United States
- Phone:+1 804-823-7530
- Website:orangetheory.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 70 reviews.
The address is: 11819 W Broad St, Henrico, VA 23233, United States .
The contact number is +1 804-823-7530
This service is listed under Gym .
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Brantley Smith
5 years ago
OTF has the best Fitness Staff around. Great workouts and even better results. OTF is a must
Wray White
5 years ago
The coaches are great. The staff is always friendly and helpful. The workouts are always different. And the equipment is always in great condition.
D L
5 years ago
Multiple levels of intensity are offered for each exercise. Most of the coaches push and motivate you. Front desk is very polite and helpful.
Stacey Lim
5 years ago
It's motivating and fun working out with a group of people and the routines aren't routine. Trainers are great and motivating. It's personal training at a fraction of the cost.
Erica Kohan
5 years ago
Love it! Staff is very friendly and welcoming. Loved class with April. I was worried it would be an intimidating experience but that wasn’t the case at all. My only complaint is the volume of the music. I like exercising to loud music but this is so loud that I couldn’t hear my coach this morning and I left with a pounding headache.
Megan Bostwick
5 years ago
Great place to workout! I have been going to OTF for 2 years (not this exact location just started here a few months ago). This location is great they keep everything nice and clean. My only complaint is that every class I have been to is a 3G even though the sign up does not say it is. I wish there were more in the area to keep this one from being so so busy
Robert Hall
5 years ago
I recommend OTF Short Pump to me friends all the time! I have finally found somewhere that I can get the exercise I need, at my pace, with a little guidance and encouragement from the trainer. The monitors on the wall are great, so you can track your personal heart rate, and step it up or down to stay in the orange range. Each day is different, so it keeps my attention, which is why I can honestly see myself staying with it for years to come.
Courtney Owens
5 years ago
The Short Pump staff, compared to other locations I have visited, is very knowledgeable and friendly. I love the one-off sessions they hold such as bringing in a nutritionist and a rowing clinic. The gym is also very clean compared to other locations I have visited. I love OTF Short Pump!
Lillian DuVal
5 years ago
Having a scheduled class motivates me to get up and go, and since I am paying good money for the classes it motivates me to work hard every class. I also like that the workouts incorporate cardio and weights. They teach me how to do more well-rounded workouts on my own.
Lauren van de Kamp
5 years ago
I highly recommend joining or dropping in to OTF Short Pump! The coaches have so much energy, are very focused on good form throughout all movements, and make sure you get a really good workout. The sales associates are super friendly and extremely helpful!!