Planet Fitness in Shelby Township, MI, offers a straightforward and welcoming environment for gym-goers of all types. The staff, known for their friendliness and professionalism, maintains a clean facility with a variety of modern equipment. The gym operates 24/7 on most days, providing ample time for everyone to get a workout in, regardless of their schedule. The reasonable pricing and additional perks for Black Card members, such as hydro massages and tanning beds, make it an appealing option. However, some customers have reported issues with customer service and equipment availability, particularly for more serious weightlifting needs.
Though generally well-received, a few concerns have been noted about the inconsistent enforcement of closing times and occasional staff unfriendliness. While most reviews highlight cleanliness and the positive attitude of the staff, some members have experienced billing issues and difficulties with refunds. Despite these drawbacks, the overall consensus is that Planet Fitness provides a good value for a local gym.
Pros:
- Clean and modern facility
- Friendly and helpful staff
- Reasonable pricing
- 24/7 operation on most days
- Variety of equipment
- Good amenities for Black Card members
- Easy enrollment process
- Less crowded
- Good temperature and ambiance
- Free pizza and bagel days
Cons:
- Occasional issues with customer service
- Limited equipment for serious weightlifters
- Inconsistent closing time enforcement
Location / Contact
- Address: 2020 Auburn Rd, Shelby Twp, MI 48317, United States
- Phone:+1 586-803-3766
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 2020 Auburn Rd, Shelby Twp, MI 48317, United States .
The contact number is +1 586-803-3766
This service is listed under Gym .
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Claudia Martinez
3 years ago
Clean.great customer service..nice place to get your work out..,
Jonathan McGregor
3 years ago
Ian and Caleb on the night shift are absolutely fantastic. Super friendly and welcoming
Joseph Cudejko
3 years ago
Has everything I was looking for in a gym. Bright, good temperature in all seasons, clean... I've never had to wait for a machine, even with the social distancing rules. I can't comment on the music selection, as I am usually listening to my own using their open wifi. Price is reasonable and the staff is easily accessable.
Zuzanna Kin
4 years ago
Never crowded
Clifford Moran
4 years ago
Great place to work out.
Eric Swift
4 years ago
Great deal great place.
Grace Szabla
4 years ago
Love it! Very clean
Thomas Tardiff
4 years ago
Friendly staff, clean, well equipped
Justice Mixon
4 years ago
Very friendly staff. Clean and comfortable!
RUTH Pen
4 years ago
Does this PF (on Alburn Rd) have a qualified PT as yet?