Planet Fitness in Auburn Hills, MI, offers a modern, clean environment with a night club vibe. Located in the Great Lakes Crossing Outlets, this gym has a spacious floor plan and a variety of equipment to meet your fitness needs. Additionally, the staff is often highlighted for their friendliness and helpfulness, contributing to an overall positive workout experience. The club also provides amenities like hydromassage and Total Body Enhancement machines, which are particularly popular among members.
While most reviews are positive, highlighting cleanliness and courteous staff, there are some complaints related to customer service and management practices, such as issues with membership cancellations and refunds. Despite these concerns, the gym remains a popular choice for its clean facilities and diverse range of equipment.
Pros:
- Modern and clean environment
- Friendly and helpful staff
- Spacious and well-organized floor plan
- Convenient location in the Great Lakes Crossing Outlets
- Variety of equipment available
- Hydromassage and Total Body Enhancement machines
- Not overly crowded
- 24-hour access on weekdays
- Affordable membership fees
- Consistently praised for cleanliness
Cons:
- Issues with membership cancellations
- Occasional poor customer service experiences
- Some older equipment in need of updates
Location / Contact
- Address: 4030 Baldwin Rd, Auburn Hills, MI 48326, United States
- Phone:+1 248-739-1520
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 4030 Baldwin Rd, Auburn Hills, MI 48326, United States .
The contact number is +1 248-739-1520
This service is listed under Gym .
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Jo Stubblefield
1 year ago
Always a great place to work out
Anthony Polito
1 year ago
Gym is always clean and the staff is always friendly
Michael Spencer
1 year ago
First time I ever went recently and it was really good service
Turki Almehmadi
1 year ago
I always come to this gym If I’m in the town it is clean, good equipment and friendly employees.
Sharlee Carter
1 year ago
They are very rude and I really don’t think that they like African-Americans the to Caucasian women at the front desk very disrespectful. They show no respect very very disrespectful to Me and my husband I really hope that they get training that they need for customer service.
Lina S
1 year ago
Staff are very nice. Equipment is always clean. Bathrooms are clean. Wish the showers were bigger and more private but other than that I have no complaints
Carter Motorsports
1 year ago
Found it unreasonable that I must provide all my personal information to just simply see what the gym has to offer. Asked for management and front desk insists they are only one's to chat with. Lost a potential member today!
Naomi
1 year ago
Great people and its clean. After I was done working out I went to use the hydro machines and 2 of the 4 we're broke.. that would be my only constructive criticism
Ju Harden
1 year ago
Nice staff and very clean
Ronnie Ross
1 year ago
Great location! Clean and nice staff!! 😃 …