Planet Fitness in Auburn Hills, MI, offers a modern, clean environment with a night club vibe. Located in the Great Lakes Crossing Outlets, this gym has a spacious floor plan and a variety of equipment to meet your fitness needs. Additionally, the staff is often highlighted for their friendliness and helpfulness, contributing to an overall positive workout experience. The club also provides amenities like hydromassage and Total Body Enhancement machines, which are particularly popular among members.
While most reviews are positive, highlighting cleanliness and courteous staff, there are some complaints related to customer service and management practices, such as issues with membership cancellations and refunds. Despite these concerns, the gym remains a popular choice for its clean facilities and diverse range of equipment.
Pros:
- Modern and clean environment
- Friendly and helpful staff
- Spacious and well-organized floor plan
- Convenient location in the Great Lakes Crossing Outlets
- Variety of equipment available
- Hydromassage and Total Body Enhancement machines
- Not overly crowded
- 24-hour access on weekdays
- Affordable membership fees
- Consistently praised for cleanliness
Cons:
- Issues with membership cancellations
- Occasional poor customer service experiences
- Some older equipment in need of updates
Location / Contact
- Address: 4030 Baldwin Rd, Auburn Hills, MI 48326, United States
- Phone:+1 248-739-1520
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 4030 Baldwin Rd, Auburn Hills, MI 48326, United States .
The contact number is +1 248-739-1520
This service is listed under Gym .
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Jenny Woolbright
2 years ago
Very nice equipment. Friendly staff. Clean and well maintained.
Matt Michalski
2 years ago
Better than other people locations. Big enough to not have to close machines for stupid covid rules
AyeItsCalvin97
2 years ago
Never had a problem here and a lot of people mind their own business, which is a good thing
Artina Croskey
2 years ago
Love planet fitness, great customer service. The facility and equipment is very clean. Customer service is always friendly and helpful
Tyler Carpenter
2 years ago
I've been going to this location for over a year and all of a sudden I can't bring in my 64 oz water bottle? They will let people drop weights and not wear a mask but my water bottle is an issue ? After a year?!?
William Cunningham
2 years ago
Great service and very clean. Never had a problem. I missed a monthly payment and they let me still come. I just had to pay 2 payments the next month.
Elisa Cantu
2 years ago
Im so eduldged with exsaunerating excitement and sudden piose to experience the experience s to be experienced at thus location that it shall be a greater awareness of detox water drinks working out and becoming browner than that in which I am already browner than most yet not as brown as id thus fourth and such like to look towards being....Thanks for the gentle lady service and the live displayed for those of us whod like to be thinner than thatt and tanner than not tan and steamier than hot....God Bless
Violeta Chavarria
2 years ago
I love coming here. I set it up as my home Planet Fitness but I do occasionally workout off of the one on Schoenherr on Hall Road or one in Mount Clemens since they're closer to home. The only reason why I'm out here is because I work here in Auburn Hills about 4 days a week. That way it makes it extremely convenient to be 5 minutes away from the gym.
Angela Green
2 years ago
If you can't afford the steep price of Great Lakes Athletic club, this place is ONLY place you'll find that will even come close to a quality gym with great amenities at a killer price. I've scouted Oakland County for someplace that wouldn't break the bank but would also have all the perks I was looking for, and this place blew every other gym out of the water!
Ash Palyzayia
2 years ago
This gym is local and nearby which is why I come out to it. I had a really bad experience with another customer a day I came to workout. Short story for my ladies: there was an older Caucasian man who was taking photos of me while I was doing my deadlifts and squats. I notified the front desk immediately and Marcus (person who was working at the time)took action immediately as soon as I told him. Marcus kept a look out for me until I finished my workout which I’m super thankful for. I appreciate him for taking action and not blowing off the situation.