The Northwest Family YMCA in Rochester, NY, offers a wide range of activities and programs for individuals and families. The facility is well-kept, with clean equipment and friendly staff, creating a welcoming atmosphere. Many members find the staff extremely helpful and the environment inviting, especially for children. The two pools, including one for kids, are a highlight, along with an excellent child watch service and a variety of fitness classes. However, there are some concerns about the high membership fees and occasional issues with customer service.
The YMCA's hours might not be convenient for all, particularly on weekends when it closes early. Additionally, there have been reported issues with parking lot security and maintenance of gym equipment. Nonetheless, for those seeking a family-friendly facility with diverse programming, the Northwest Family YMCA remains a solid option.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facility
- Good variety of programs and activities
- Two pools, including one for children
- Great child watch area and staff
- Friendly atmosphere
- Reasonable family plan membership fees
- Well-equipped gym
- Bright and spacious locker rooms
- Vigilant lifeguards
Cons:
- High membership fees
- Early closing hours on weekends
- Inconsistent customer service
Location / Contact
- Address: 730 Long Pond Rd, Rochester, NY 14612, United States
- Phone:+1 585-227-3900
- Website:rochesterymca.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 730 Long Pond Rd, Rochester, NY 14612, United States .
The contact number is +1 585-227-3900
This service is listed under Youth Organization .
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Loretta Fendrock
1 year ago
Thank you!
Jeff Jackson
1 year ago
Friendly Staff.
Nicole Ridgeway
1 year ago
Thank you Nicole 😊
jsb1001
1 year ago
Great members, great staff
Dude In Progress
1 year ago
Great swim lessons
jackson rohr
1 year ago
W
Exviibtw
1 year ago
Amazing place but one thing they should do is open Saturday and Sunday because that’s when a lot of adults are off of work
T rex
1 year ago
Please extend hours on weekends and Sunday, you charge more now and it’s cray you can’t be open later on Sunday, a day which most working members have off
Mark Devincentis
1 year ago
Felt great to be back after two years!!Some of the equipment is getting a little old and tired... Needs to be updated.
Lynn Spriggs
1 year ago
I just rejoined after a couple yrs. I absolutely love it there! It's always clean and the staff is phenomenal! Members are nice to!