Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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Eddie & Ashley
3 years ago
Hi Eddie, thank you for your 5-star review! There’s nothing like the hustle, in and out of the gym! Am I right?
Daniela Ciubotaru
3 years ago
Hi Daniela, thank you so much for this 5-star review! We’re on BEAST MODE! 💪 …
Samuel Bithell
3 years ago
Hi Samuel! We appreciate this 5-star review! We’re on BEAST MODE! 💪 …
Nagham Farouk
3 years ago
Is the place open ? Please I want to
Nina Vlasov
3 years ago
Everything I need and a gym and more
Jason Strobel
3 years ago
Excellent place to workout. Very clean, excellent pricing, the staff is very friendly and the equipment is in great shape!
Antonio Coy
3 years ago
Retro Fitness is my favorite place to be. The trainers, and classes offer rewarding results, with a friendly environment..Including the kids club! Kids boxing and adult boxing classes are recommended!
Warren Paul
3 years ago
Had to cancel after being a loyal member for years. No defined “Covid policy” leads to members being harassed by management if there’s any complaints even when following the Oakland County “rules”. Hopefully they get their act together before they go under, one complaint just cost them 2-3 members (another member nearby didn’t appreciate me being harassed either).
Ivy Trevort
3 years ago
I tried to join the club back in late December. A young, blond girl worked behind the counter on a Sunday & she was rude & disrespectful. My husband & I wanted to join because we live 7 minutes away. I left after her rude treatment & haven’t been back. However, my husband went in a few weeks ago & was treated well & said club was nice. I may go try it again, just not on a Sunday if that young blond working then.
Jeffery Agnew
3 years ago
The facilities are great, the people are friendly, Retro is taking a responsible approach to Covid19 (didn't have to ask to not get charged while the governor's order was in place closing them. They did it automatically.) The smoothy bar is great. I haven't tried the personal trainers yet, but other people seem to like them. Once I get myself back to my baseline fitness after being locked down for months I'll probably hire one.