Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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brian granader
8 months ago
I find Retro Fitness to be clean and organized. The staff is helpful and friendly and the price is great!
Greg McMillin
8 months ago
Great and friendly staff!
Tom Staley
8 months ago
Good equipment and price. Friendly staff. Very reasonable membership.
DE B
9 months ago
A perfect size. The studio is well kept and very clean. The social distance requirements are adhered to and the staff is knowledgable and professional. The club backs up to the Clinton Valley Trail, which is an added bonus!
HnstRvw 4U
9 months ago
Great gym clean, big and at an affordable price. No complaints
Alice Hodder
9 months ago
I love the silver sneakers and chair yoga stretch class all great I’m glad to be there thank you
Scott Bates
10 months ago
Been at the same gym since the day they opened this place is phenomenal.
Steve Sage
10 months ago
Friendly employees, excellent equipment, convenient hours
Toola 1970
10 months ago
It is an average Gym at BEST! Does it have the equipment / amenities yes, but not kept clean and squeezed into the facility. Music is very loud and at time plays profanity. Small Minority of members are nice, but the place is overrun by teens / young ‘entitled’ adults and are rude on equipment usage etc… However, there is no governed policy on vaping as many patrons are vaping and pumping!! In addition, the management practices ‘shady’ charging policy. They over charge many times and don’t reimburse right away / or take too long to reimburse to never and state ‘corporate will be in touch’! I have stopped going here, changed Credit Cards as they continued to charge and did not provide a safe clean environment to work out in or a facility one enjoys coming too.
jeff bourgoin
1 year ago
Hi Jeff, thank you for taking the time to leave a five star review for us! We appreciate your business and hope to see you again soon for another workout.