Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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People Also Viewed
Charlotte Douglas
4 years ago
Hi Charlotte! Thanks for giving our club 5 stars! See you here next time!
heather Phillips
4 years ago
Thank you for taking a moment to leave this review, Heather. Don't hesitate to get in touch if we can help out with anything. -Rochester Retro Fitness Management Team
Judy Fritts
4 years ago
Judy, thank you for all your support! If you need anything, get in touch. -Rochester Retro Fitness Management Team
Rachel Ogg
4 years ago
Hi Rachel! Thanks for giving our club 5 stars! See you here next time!
Jennifer Lagerbohm
4 years ago
Hi Jennifer! Thanks for giving our club 5 stars! See you here next time!
Fred Fresard
4 years ago
Clean. Bright Great staff
S wagner
4 years ago
Retro Fitness is a great place to work out.
Jim Vigeant
4 years ago
Great atmosphere with a fair price
Hassan Albahiesh
4 years ago
Great gym. My go to when I am in the area
Rainnier Tecson
4 years ago
Outstanding customer service and military friendly gym