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Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.

However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.

Pros:

  • Friendly and welcoming staff
  • Diverse range of fitness classes and programs
  • Clean and well-maintained facility
  • Convenient location in downtown Rochester
  • Affordable membership options
  • Knowledgeable trainers and personal attention
  • Positive and supportive community
  • Smoothie counter and dry sauna available
  • Flexible summer memberships
  • Excellent customer service recovery

Cons:

  • Overcrowded during peak hours
  • Outdated or broken equipment
  • Questionable billing practices

Location / Contact

Rating Stats

4.6

out of 5.0

7 reviews
5.0
3 reviews
4.0
3 reviews
3.0
11 reviews
2.0
89 reviews
1.0

Reviews (113)

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It’s a nice gym. Great staff as well. They always greet you when you walk and leave..

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There's a older lady I think she's a manager she's disrespectful n very very unprofessional. She talks down to ppl like their her kids. There's a few ppl I see her always being rude to every chance she gets. The other workers are great but, she ruins my day every time I come here it's to the point I call before I come to see if she's here before I come.

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Great location next to the trail. Well lit and clean. Equipment is well maintained, with good balance of machines and free weights. Some of the machines are a little crowded. Clean locker rooms.

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This is a great gym they have lots of great equipment everything you need tanning showers locker rooms hydro massage cardio classes the building has other services like facial care the staff is great always friendly always willing to help you I am really enjoying my membership at this gym and I highly recommend it

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David Callan Stone is doing far more than an exceptional job. His communication and attentiveness is purely astonishing! I, as well as the many others i've spoken to, have never felt so welcomed. His uplifting personality and exercise recommendations are of the utmost importance to this establishment and my membership!keep being you

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I enjoy the variety of classes offered. Each instructor brings their own selection of exercises so that each class is different and it never gets boring.The members are friendly and I enjoy the group atmosphere.

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Fine establishment with exceptional and professional staff. I am not a morning person by any means but joined and pushed myself to come here each day before the sun came up. The staff was so kind and truly brightened my day especially the manager Jim and David! I was ALWAYS greeted with a smile and hello even at the crack of dawn in the middle of winter. After my workouts, I’d get a delicious smoothie and always left feeling like I was starting the day with a little more pep in my step. I am longer a member due to geographical changes only but would highly recommend to anyone in need of a great gym in the area with a friendly and supportive environment. Thank you for everything!!

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Fantastic gym with even better staff. They make it their goal to see members as individuals and to get to know you along with offering any advice/help along the way.Spacious & organized with plenty of room for everyone to find a spot to get their work in (even with group classes going on).If you're looking for a place to get your journey started at, look no further

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I love the group fitness classes. Energetic, motivating instructors who work us hard. My kids love the kids club. My body feels so good when I work out consistently here. It's an amazing value and I love this gym!

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Thank you so much for the five stars, Shawn!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 113 reviews.

The address is: 637 N Main St, Rochester, MI 48307, United States .

The contact number is +1 248-650-6200

This service is listed under Gym .

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