Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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Russ Flateau
4 years ago
Great place. Will get membership soon
Marco da Silva
4 years ago
The cleanliness, and cordial staff of Retro-Fitness in Rochester is what keeps me talking about it to all my friends
Michael Yankovich
4 years ago
Clean Facilities, great knowledgeable, happy staff. Really enjoy silver sneakers classes and the instructors are excellent!
Linda Alessio
4 years ago
Phil is a great personal trainer, Sharon gives great classes, and Audrey is cheerful and competent at the front desk.
Jinny Paeng
4 years ago
All staffs are great and especially the manager,Jim is the best.I strongly recommend to join this amazing team.Awesome place to do exercise.
Sarah Morales
4 years ago
The people who work here are super friendly, and the recent updates make the gym feel really clean and bright.
Michelle Atiles
4 years ago
The gym is always clean, hours of operation are good, the staff is really nice and the boxing classes on Saturday morning for the kids is amazing!
Sarah Chinoski
4 years ago
Very friendly atmosphere. The staff is great and very helpful. I would highly recommend Retro Fitness for the beginner to the elite.
lisa smith
4 years ago
I signed up for strong team, Tyler has been awesome and has helped me to work through some injuries. I feel very fortunate to have found myself in his class!Everyone's been really friendly and I've enjoyed some of the other classes as well.
Claire Dietrich
4 years ago
It's a clean and respectful gym. I see individuals, families, a wide range of customers of different ages and both men and women. So it's a gym for everyone. There's training & staff if you need help on the machines, etc. So it's a gym for people of multiple fitness levels, training experience, and with different goals.Thanks for always providing great service!