Planet Fitness

Stopped in today for a workout and the staff was super friendly and supportive. They seem to really care to know all the members coming and going by name with a cheer 🤗 I really like that. The gym is clean and mask are required that's great!!! The cleaning station was kept clean and stocked 👍👍 A great place to workout, and you can't beat the price!! ❤️

I have a fitness plan with Blue Cross Blue Shield and this gym is on my plan. I went in to get everything set up and they asked for my credit card. I explained that I pay BCBS and they said it was “in case I wanted to buy drinks or something.” I said I wouldn’t be buying anything, but they still wanted my credit card. Then they started talking about how I would need to cancel my membership by a certain day of the month so they could stop charging BCBS. Again, I explained that my membership was with BCBS, not Planet Fitness, so I would cancel with BCBS, not PF. Then, they asked me to sign several things. The whole thing felt wrong and scammy, so I asked them to cancel everything and I left. There is a nice big gym around the corner that didn’t give me any run-around or try to get my credit card number. Stay away from this place.

Was not allowed in because of the size of my water bottle. So what exactly is the reason I can't use a gallon sized jug? I didn't have a string tank top and I don't scream or grunt or throw weights around. I thought this was a judgment-free Zone.*updated*Thank you. That is understandable.

I have been taking classes at this gym with Ozkar since June of 2018 and I LOVE them! He is an amazing trainer! When I first started coming I couldn't even do a push up! He continued to motivate me and encourage me and now I can not only do push ups but I can see definition in my arms and legs! The entire staff at this location is super friendly and always says hello and my name when I walk through the door. But, hands down, Ozkar is the reason I come every day. He told me I would see results and I am definitely seeing results!!! Thank you, Ozkar!

Supervisor Amrose was very unhelpful with a billing issue I had on my account. I am highly dissatisfied with the outcome of my issue and may end up cancelling my account. Worst experience yet. I love the facility though. Everyone else seems genuinely nice.

They have the weight machines that i prefer, not a bad layout, all the black card extras. Wasnt busy but it was a sunday that i went. Treadmills arent like other locations ive visited, the buttons for incline and speed are placed near the heart rate sensors which is actually better for adjustments while keeping proper form IMO. Auto incline did not work. Pretty big building, very clean.

I have now attempted to cancel my membership twice. On the first attempt I was told I had to drive to my original location to cancel, so I drove (again) 30+ minutes out of my way to cancel the membership. I expected to be billed for that month (August), but have continued to be billed the following month (September). When I called to see what the issue was, I was passed off to someone else and then passed off again to the district manager. They wouldn’t give me a phone number, only an email. I was told I should have received some sort of email after cancelling my membership. It was never sent, and now I am having to jump through hoops because an employee failed to complete the original cancellation. The customer service systems Planet Fitness is using are outdated and inconvenient to the customer. Requiring people to drive to the original location regardless of the distance/time passed since visiting that specific gym, not allowing customers to speak directly to a manager, improperly handling documents, and prolonged customer service procedures are all to be expected of corporate companies like this. They do not care about you once they have your credit card information, and BE WARNED, they’re going to make you work to get it back!UPDATE: after posting this, the owner replied saying that the signature and a visit was required to the home store. CLEARLY not understanding that I have Already done that, and the EMPLOYEE failed to log the Information. Also said that the manager is who I should Contact when they wouldn’t give me a phone number to one. THIS IS TERRIBLE BUSINESS.

If you want to workout this is not the gym for you. If you want to pretend to workout this is your gym. Unless you want to run on the treadmill their equipment is very limited and there are no bar bells at all. Their dumbbells only go up to 60 pounds and their are no pull up bars at all.On top of all of that every time I go in there the employees are eating fast food behind the front counter.

I like this gym a lot because it works for me right now, however the air conditioning is always WAY TOO COLD and besides that the fans are always on and on maximum speed. During the summer days people use to come in “smaller” clothes and it’s impossible to not pay attention to this freezing environment. If you pay attention to the customers no one likes to exercise under the huge fans unless the rest of the machines are full. During the winter was pretty much the same when there was no need for that... I’ve got a few colds due to this abrupt temperature changes.

My wife and I recently moved to the area after spending the prior two years in Northern California. Believe it or not, we could never find a clean, friendly gym that met our needs or our standards. Upon walking in and getting a tour, we were ready to sign up. While there is one obnoxious bearded idiot who always wears a shirt with the sleeves cut off down below his belt line and chats up any women who mistakenly makes eye contact, I would highly recommend this facility. Let's face it every village has its idiot. Otherwise, this Planet Fitness has a very low douche bag ratio. The equipment selection is very good. The only recommendations I have would be to add another (free weight) leg sled station and a preacher curl station near the barbell section. Regardless, I'm still very pleased with the facility overall.