Gold's Gym Austin Hester's Crossing

Very clean. Friendly staff. Spacious with plenty of free equipment, even during busy hours. Management is always keeping an eye on things. Also there aren’t a ton of “gym bros” trying to be models. Lol

I am not a member yet. I dropped off an ADA client whose blind.. He told me he loves this location. He said, there is easy ADA access, the people are nice, friendly, and helpful at that location..

The new manager keeps approaching people at the gym while they working out and tells them about the gym rules ! even though the rules signs hanging everywhere on walls, this manger started with face mask he just kept walking around and checking on people and give them hard time by acting like a police officer! till the state lifted the mandate. Now with the new gold’s gym rules about the gym bag that shouldn’t be on the floor, he’s doing the same thing. walking around and bothering people with his unprofessional manner. I’m wondering why golds gym treating the clients in this way?

Clean gym. Friendly and helpful staff. Need to play different music. Older folks don't like rap, don't like headphones. Younger people ALWAYS have their headphones in, so they aren't listening to your music. Also volume in locker room is WAY TO LOUD!!!!! Remember us older folks pay same price as younger ones and NEED TO BE LISTENED TO AND SATISFIED!

Since the new ownership took over gold's Gym, this Hester's crossing location has become quite the mess. Maintenance has seemed to have fallen by the wayside, as machines are broken, and stay broken for extended periods of time. The mask mandate is all but gone, and most of the members don't wear masks, and aren't particularly good about wiping down equipment. While I realize that employees can only do so much, it doesn't seem like anybody is focusing on cleanliness, and making sure equipment is wiped down or things are sanitized. For a gym that isn't particularly busy it wouldn't be so bad, but even late at night this location is packed with people. I've seen too many people wipe their nose, only to go and rub their snotty hands all over a barbell or a bench without wiping it down. I've been at gold's for nearly 5 years, and this change in management has made it overly clear that they don't care about their members safety, health, or the maintenance and upkeep of their facilities. At $20 a month more than the majority of other gyms, many of which are cleaner with newer equipment, it doesn't make any sense to stay at golds.

The gentleman was very inspiring talked about my goals and he said Just remember don't compare your one to someone else's 20 the very important thing is that you are here now. And that is the first important step to show up Hallelujah that was Amazing 😊I love this gym very welcoming explained everything to me in details made me feel very welcomed. Awesome customer service this will be my home gym I will look no further. 🤣🤗😇♥️ Also very clean spacious and a lot to choose from. God Bless you!! Thank you for reading have a Wonderful Blessed day!!🙏🤗

A couple of words of warning to anyone thinking about getting a membership here: firstly, you might have a hard time getting a machine you want during peak hours due to how busy the gym gets. Secondly, expect that they’re going to make it hard to cancel your membership. They told me outright my membership was cancelled and then I kept getting billed. For the price of a membership here I would recommend just about any other gym out there. Most other gyms are going to have better value and might not be so overcrowded during peak hours.

I got this membership as a side-gym and not my main gym because my SO goes to this one. I've been a Gold's Gym member before but the staff here are great. I've gotten two calls from them to check in on me. NOT TO SELL PERSONAL TRAINING, but to see if there is anything they could do to be better or if there are any problems going on. That's some good customer service and, so far, has been the only time this has happened to me. Great people and also great leg press and seated calf raise machines. They could use more weightlifting platforms though.

The front desk employees are very nice and give a warm welcome. I enjoyed my workout and will visit, again. I was very impressed with this location. It has a punching bag and basketball court. It has other equipment too, but I was looking for a location with a punching bag and basketball court.I am very excited about having the membership that allows me to go to any gym.

It's ok. Equipment is super old and in need of repair. Cardio cinema is hot, smells weird, and the fans dont work.