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Orangetheory Fitness in San Jose offers a motivating group workout environment combining cardio and strength training. Located at Avalon on the Alameda, this gym is known for its energetic coaches and supportive community. Members enjoy a variety of exercises and structured class schedules that help them achieve measurable fitness results. The atmosphere is friendly, and the facility maintains a clean and welcoming environment, making it a suitable choice for anyone looking to get serious about fitness.

Despite the praise, some members have reported issues with customer service, particularly around unclear cancellation policies and privacy concerns. Additionally, some beginners have experienced inadequate guidance, leading to injuries. Overall, Orangetheory Fitness provides a high-energy, results-driven workout experience but could improve in customer support and clarity of policies.

Pros:

  • Energetic and motivating coaches
  • Variety of exercises
  • Supportive community
  • Clean and welcoming environment
  • Structured classes with clear instructions
  • Measurable fitness results
  • Welcoming front desk staff
  • Consistent workout intensity
  • Positive group environment

Cons:

  • Unclear cancellation policies
  • Privacy concerns reported
  • Inadequate beginner guidance

Location / Contact

Rating Stats

4.6

out of 5.0

12 reviews
5.0
2 reviews
4.0
3 reviews
3.0
94 reviews
2.0
0 reviews
1.0

Reviews (111)

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Challenging but very rewarding

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Very clean, roomy and always fun!

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I just started and I love how fast the workouts go by! I feel energized when I leave and I love the music!

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Love the workout and the coaches and the music.A fun way to stay in shape.

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Friendly staff- loved Daniel's class! I stopped in while on a work trip, would highly recommend Rose Garden.

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Awesome 👏🏻 studio for workout, i have been taking classes since 8 months and I'm completely satisfied with coaches and their training. You can see your body transforming in couple of months …

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Great gym with awesome classes and an amazing staff! Classes are what you make them and change every day. You should try it, you will not be disappointed.

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The best coaches and staff!! Such an amazing experience! I love starting my day at OTF. Highly recommend!!!!

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Coaches and staff were great! Made me feel welcome while I was visiting. I am there every year and I look forward to visiting again next year!

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I just completed my first year at Orange Theory Rose Garden. Prior to joining OTF, I did not like going to "gyms" or group classes. I worked out at my home consistently, but I was lacking something. I needed a more intense workout and I needed help with using weights. I joined OTF because my husband urged me to, not because I really wanted to. I told him I'd try it out for one month and here I am a year later and close to my 200th class. In one year, I have gone from a power walker to jogger. I have gotten stronger and I've lost close to 18 lbs. I have been doing exercises that my dr told me I would never be able to do due to back surgery and a leg injury. Thanks to OTF and the awesome coaches, i have learned to push myself and listen to my body. The coaches are very attentive and really help with making sure you have proper form. They are full of energy and know how to get the class motivated. If you have questions, they are eager help. I recommend OTF to everyone. It is for everyone, any age and any fitness level.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 111 reviews.

The address is: 1360 The Alameda R18, San Jose, CA 95126, United States .

The contact number is +1 408-912-1992

This service is listed under Gym .

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