Orangetheory Fitness

Orangetheory Rosegarden has an amazing group of coaches. They are attentive, patient, energetic with a positive attitude. The front desk team emis equally amazing, providing excellent customer support, enthusiasm with a positive vibe. I highly recommend OT Rosegarden.

Hi Supreeth, I'm sorry to hear of your one star experience. Can you give me more detail about what happened and the location you visited? We don't show that you have visited our location since 2022 but I would like to understand what happened to see if we can help. Thanks!

The coaches and atmosphere are amazing!

Pretty ridiculous policies. Arrived at 5:55am, 20 minutes before the trial class and was not allowed to participate because you have to arrive 25min before the class for ‘my safety’.

What i like about OTF? - Everything..I like the variety between the stations..I like the time frames of each exercise because your mind says "I can do that for 90 seconds!" etc. I like the quality of the equipment, I like the employees at the desk, I like the friendliness, I like the music and I LOVE the coaches! I also looooove the way I feel after a workout!

The Rose Garden studio has a family vibe and the coaches and front desk staff always make an effort to get to know the clients and give them personalized attention. Louie has also made an effort to do monthly activities outside the studio to encourage more personal interactions between the clients and staff. It's been fun getting to know people I workout with in a more social setting.

Great workout technique, love the atmosphere and super friendly environment. Front desk is always friendly and helpful. Coaches are great - Jared and Ally are my favorites. All coaches have great energy, provides accurate instructions for all the workout moves, and they create a welcoming environment for questions and engagement.You also get a good crowd of people working out with you.When it comes to result, when couple with the right diet, you'll get results fast. The work out can be intense for newcomers but you get used to it. I love the idea of benchmarking in OTF too - I can compare my progress from previous workouts. Overall great experience.

Thanks so much for sharing your experience with us. So glad you're loving it under our orange lights!

I want to give 0 star if I can. The staff there are ridiculous and super mean. My wife signed up her first Saturday class 715am.Friday night we received a form with someone else's name. She arrived there 702am when nobody's in the classroom and the front desk lady refused to let her in because she's two minutes late and didn't sign the form....We told her they sent us the wrong form. There's no apology on that. The lady is like a motionless robot keeps saying it's there policy to be there 15 minutes early with a signed form. She even asked me for my credit card so I can prepay the membership.It's just so ridiculous when you mistreated the first time client and still ask us to buy more membership as granted.I feel no human connection there with the staffs at all. They treat me so rude and keep selling me the membership like a corporate sales machine.Such a bad experience!!!! Will not recommend to anyone

This place treats their clients' personal information with no respect. I signed up for my first class and got a call from the staff asking me to fill a form.I got the form from via email and the what a big surprise!! They send me a form with another client's name, address, height, weight, employer, email, phone number and medical history etc.This is beyond ridiculous, how can I trust this company to safeguard my personal information and my credit card. They handled this so carelessly and the front desk offered no apology for this act.Literally I some one could randomly get all my private information.Will not go and recommend anyone to join this club.