Planet Fitness

Good place ... the staff always cool... just some people that go to workout spend much time on the cell that the machine that they are using... if theres any way that get bigget sign that tell them or yo come to workout or spend time on the cell and make other wait ...something like that l mean everybody do whatever they want with the time ta any place but well yo know what l.mean... well l guess we gonna deal with that always... animo...

This planet fitness saratoga san jose doesn't have a customer service. I was using my crock shoes because my ankle is hurt when I use my tennis shoes and i was walking a little bit limp and slow. It was ok when I came in. I was using the sitting bike then I use the hydromassage. This staff white guy was very nosy while I was on the hydromassage and looking at my phone and anything with me. After I'm done, this white guy whisper to spanish guy on the front desk to tell me something. Then this spanish guy, told me, next time don't use that crock shoes on the gym. I said Ok with an F. Then walk away. That's I'm on the gym to make me physically healthy not ruin my feet which needs mobility and be out of stress. This happen Oct 29, 2023 830pm.

10/21/23: Saturday night — GYM is CLOSED due to water 💦 💧 🚿 SHUTOFF!During September many long-standing problems have been corrected. New cardio equipment was installed on 9/12/23 and this is a big improvement. Equipment layout was also modified, seems much better now even during peak hours.Usually the staff is responsive to problems — if they can take care of it — they do it promptly and properly. If they can’t take care of it — they write up a work order — which goes into the “system”. Often problems with facilities or equipment goes uncared for after many reports over weeks and months. Recently some old problems are now fixed. A few still remain.Specifically, the men’s locker room sink area is basically a swamp. It is always very very damp, often standing water remains pooling on the floor for many hours every day — day, in and day out — week after week. This area needs to be redesigned — it is a health hazard, and a safety hazard. POTENTIAL SOLUTION: Replace the automatic faucets! The water comes out very high above the level of the counter around the sink. Some of the taps have a bubbling stream, ok, but others spray water — profusely — all around the entire sink area. This leads to stray water, splashing and leaking all over the floor, repeatedly and constantly!! — This is a very very bad design in the men’s locker room area. Planet Fitness – you can do much better!

Clean, not so busy in the mornings. Staffs was super friendly.

It’s so damn hot inside, the locker rooms smell better than whole gym , no floor space to stretch

Great facility. Can't complain. Only using it for a week while I visit from out of town.

I like this gym because it is always clean not very busy in the mornings and the staff is always friendly and helpful

Update 5/2/23: There has been changes in management and in the facility! There is staff at the desk, upgraded cleaning stations, hand sanitizer, and overall is much cleaner. Thank you for the improvements. I changed my review from 2 to 5 star.Update 4/6/23: again, no one here working to talk about my concerns.3/31/23 I’ve been coming here for abt 10 months. I do like the location, people, and machines. However, the cleanliness has declined significantly. I ask for refills at cleaning stations often. Today I had to find paper towels and do it myself. The floors are constantly disgusting. Lots of lint balls and paper towel particles. Machines are dusty in the grooves, too. Today, no one has been manning the desk, as well. I’m writing this review in hopes there will be changes, so I do not leave and go somewhere else.

DO NOT GO TO THIS GYM NO MATTER WHAT YOUR FINANCIAL SITUATION OR HOW CONVENIENT IT MAY BE. YOU ARE PUTTING YOUR HEALTH AT RISK BY DOING SO. ALL YOU HAVE TO DO IN ORDER TO CONFIRM THE VALIDITY OF THIS REVIEW IS TO GO IN AND INSPECT THE BATHROOM, SHOWER AND ALL OF THE OTHER AMENITIES BEFORE SIGNING UP. I AM CONFIDENT YOU WILL THEN HAVE THE EXACT SAME OPINION ABOUT THIS BUSINESS.I'm 100% positive that a large portion of the recent reviews for this location are fakes created by the owner or someone else with interest in boosting the ratings.

I used to go to another gym and because I couldn’t lift as much as other people I would get weird looks but ever since I started coming here I have never gotten weird looks. This is truly a no judgement zone.