Life Time

Update: Besides that initial unfortunate mishap and now spending my first couple weeks here as a new member, I've very much enjoyed being a member. The trainers, the amenities, childcare center, the classes...appreciating and enjoying all of it. I would recommend a membership here. Only bad thing is they're losing quite a bit of staff to the new Buckhead location. :/ Hoping new staff are at the level of experience and customer service as the people here now!Welp, I've just signed up to be a member today. Left excited about it, but I've been trying to get in touch with the Member Concierge and have left two voicemails because I cannot access my account on the app. I've called the front desk numerous times, held once for almost 10 minutes, and now can't get ahold of anyone. I'm trying to register for the parents night out event tomorrow night and am trying to coordinate with my childcare, but this inability to reach this facility has me second-guessing being a member now. Not a great first impression.

I was a long time member on and off with Lifetime and as they continued to increase the membership the services decreased. Initially when I joined I saw the most attended too gym that I had ever stepped foot inside. They vacuumed the tops of the lockers which really impressed me. Fast forward to 2020, I saw a decline in the upkeep of the gym. Although staffing may have been limited due to the pandemic (I am not sure of this…only given it consideration) the gym was noticeably nasty. Dust and dirt was thick underneath the machines. The machines are white so any dirty will stick out like a sore thumb. I took my own Clorox wipes to wipe down the machines I used and the black dirt easily came off the surfaces. I was in the gym this month on July 12 and noticed a large cockroach running back and forth across the floor as I worked out. I remember walking into a shower once (during my membership) and turning around to walk out as the shower was filled with the same hair and dirt that was there the previous night I walked into that same shower and decided to shower at home. This gym expects a single membership of $199 monthly and yet remains to offer subpar service for its expensive membership fees. The thought of my even considering to renew my membership (as this was a visit for reconsideration) is insane. I have never encountered a cockroach running across any other gym that I have visited and their membership is less than $30 monthly. Lifetime I’m not sure what the deal is here but you need to do better.(I had to screenshot the video I took of this cockroach running around the equipment and floor as I was unable to load the video.)

HORRIBLE!!! DEPLORABLE!!! A horribly overpriced gym!! There’s nothing “luxurious” about it!! It used to be a really nice place to be but the pandemic killed it off!!! They now have HORRIBLE MANAGEMENT and EVERYTHING is ridiculously overpriced!!! Both hot tubs are never working properly! The cleanliness is a 3 on a scale of 1-10! and in an effort to push out black members, they have now taken down the basketball goals and replaced it with “pickle ball”!! I can’t WAIT to go back to L.A. Fitness!!!!!

This place is so dirty. I mean Filthy Dirty. Every where I look it’s over flow of dirty towels piled up 3 feet high, hair and tissue in spa, around the spa. In steam room it’s hair, towels, toilet paper , ugh! dirt as if someone came in the spa with tennis toes . Band aids in and out the pool. Hair all over the pool floors. And you tell me if I want to outside to the pool you want to charge me $100 added to my membership ? Ha! Nice try. Will be canceling TODAY. $289 a month , this place should look like a county club, not rest area stop on the side of the high way. Do better .

Best gym in Atlanta by far. !! Best trainer Chris Payton , best manager Mark Huckaby - team of stars !! Love this place

They do not clean equipment off well. Would like to see requirement to wipe down equipment for each use like they do in lower paying gym. Gym overpriced.

My grandson attends the summer camp here. The place is awesome staff extremely friendly they have security out front they have a juice bar gift shop not to mention the facility for adults to work out. Makes me want to go to summer camp

I've never wanted to leave a yoga class so badly -- I was so confused half the time on who was teaching...there were moments of "just flow and do whatever feels good" followed by 2 minute "rests" -- awful flow. No instruction half the time. I got the feeling this was her first class but after asking around, seems she's been there a good minute. Go elsewhere for yoga.

Facility is good. But, If you have any complaints, the staff tells to email GM of ATL Sharon Randall. But you'll hardly get any reply from her. She doesn't even respond to the Follow up emails or calls.

his place has been a blessing for me, great staff, lots of athletic equipment, day care, parents night out, I love Life Time Athletic, I'm there 28 day a month. …