Life Time

The Integrated Therapy used the Life Time Athletic pool for Aquatic Therapy. The Integrated Therapy is great. The staff is very professional and knowledgeable. Aquatic Therapy is easier on your body because it uses water natural resistance …

NOT IMPRESSED AT ALL for a Diamond level property. A Diamond level property with GOLD level Ops, staff, SERVICE, features, amenities, and equipment. I had upgraded my membership from Platinum to Diamond so I could access the @Lifetime Athletic Club in Sandy Springs near our Buckhead office but I was extremely disappointed by the staff and the crammed equipment in a much smaller area. There was a huge difference felt right when I crossed the doors. For example, the staff at this Alpharetta NEVER misses to either greet me at check-in and/or “see ya soon” at departure even under the busiest times of the day. The Sandy Springs Diamond property staff had a very contagious attitude that simply threw all my pre-workout positivit totally off. They didn’t greet anyone nor even acknowledge you at all. So, I really give praise and kudos to Dwayne McCormick who acknowledged me with respect upon eye contact even with a head nod made me feel accepted, welcomed, and at home! Same goes for Armando and his staff! Kudos guys! I see your hard work everyday and makes a HUGE DIFFERENCE, this even goes for the ALPHA program trainers! They weren’t rude or cocky thinking they own the gym or have privileges beyond that of a member. I couldn’t say that about the staff and disrespectful trainers at Sandy Springs Lifetime.

Currently not following Covid protocols. Trainers often don’t wear masks and aren’t respecting 6 ft boundaries. Many sanitizer stations are missing cleaning fluid and towels. Otherwise an excellent gym, but unsafe right now and definitely not worth paying $250/month to expose yourself to a potentially fatal respiratory disease.Management isn’t taking these concerns seriously. I brought up my concerns after seeing two trainers failing to wear adequate face coverings to management and was told by Sharon Randall,“If the trainer was at the desk, they could have just taken [their face covering] off for a small amount of time as they are used to wearing them all day long” as if that somehow makes taking your mask indoors with other people around less of a transmission risk.

Just moved to Atl from White Plains, New York. It seems like they don't encourage people to re-rack their weights here (this is not 24hs fitness or Blink). Bathroom was unkept, dirty towels bin overflowing to the floor and lotion containers looked like they've barely been wiped down. Very strong scent in the steam room ( just stick to eucalyptus). Overall disappointed, not neat and tidy like in Westchester, New York. I'll have to check the other locations to see if they're better.

January 2021excellent facility, modern, very clean, professional, and polite staff. the array of equipment is amazing. Olympic pools, fantastic jacuzzi.My yoga, dance, and aqua aerobics classes are a joy, a welcome change to a senior that needs to get back into exercising.there are many other classes and areas to try.lovely to see all the ages interact.Ammy Villafane

Overall a good club… my one complaint is that though I love spin class and that’s the main thing I do, they play music so loudly it’s been unbearable at times. The orange earbuds provided fall out easily and don’t provide much noise cancellation, so I purchased noise cancellation AirPods to wear… without them it’s SO LOUD.

I used to love the club however their customer service has become so bad. From the inexperienced front desk people to their guests policies and now charging for guests to come use the outdoor pool. This is ridiculous. Many of us supported the club during the pandemic and to see that we are paying such high fees to have to deal with petty stuff is very disappointing. We’re ready to cancel for good

I have a family membership, two adults and two children a 6 and 2 year old. I pay almost $400 per month.Today i decided to take my two year old swimming in the inside pool due to it just being a little too cold outside and didn't want her to get her sunburn.A female staff makes us get out of the water because she said the pool is closed to families. Keep this mind that no one else is using the pool and it's 11am.Soon afterwards the same thing happened to another father and his daughter.Lady is rude. Thank you lifetime fitness for ruining my daughters day.

This place is amazing! My family and I have been going here for years. The people are extremely nice, it’s clean, and you never run out of options for the day. The personal trainers are extremely helpful with tips on form and exercises even if you never use their services. The operation hours are great, and it’s tucked away for privacy. I don’t understand why the rating isn’t higher. I most definitely recommend it!

Tried using the free day pass I got online but the manager on duty said that free pass was not eligible at this location. I figured a gym with this status would honor the free pass received from the Lifetime main website, but they did not. Then I decided to join the gym to receive a week long trail. The manager I was speaking with advised he was not cool with me signing up to receive the one week trail if I planned on cancelling afterwards. A week long trail period is a benefit offered by Lifetime so I did not appreciate the manager advising it was not okay for me to take advantage of this benefit. In the end, the manager did let me get a day pass. But I was disgusted with the way I was treated. I loved my one day experience, but decided to never go back because of the poor experience I had with the manager. I expected better service. I would not recommend this location based on the staff