Gold's Gym in Simi Valley offers a comprehensive facility with an array of amenities, including a pool, sauna, steam rooms, and various workout machines. It is known for its cleanliness and friendly staff, with many positive reviews highlighting the cleanliness and helpfulness of the personnel. Additionally, the gym provides a variety of classes and a cardio cinema room to keep workouts engaging and enjoyable.
However, several members have reported issues with management, from inconsistent customer service to deceptive billing practices. Multiple reviews mention rude behavior from staff and misleading marketing, particularly regarding memberships and trial passes. Prospective members should be cautious and read all contract details carefully.
Pros:
- Clean environment.
- Friendly and helpful staff.
- Wide variety of equipment.
- Numerous classes available.
- Sauna, steam rooms, and pool.
- Cardio cinema room.
- Reasonable membership rates.
- Spacious facility.
- Various amenities like basketball court.
Cons:
- Deceptive billing practices.
- Rude and unprofessional management.
- Inconsistent customer service.
Location / Contact
- Address: 1357 E Los Angeles Ave, Simi Valley, CA 93065, United States
- Phone:+1 805-581-4653
- Website:goldsgym.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 1357 E Los Angeles Ave, Simi Valley, CA 93065, United States .
The contact number is +1 805-581-4653
This service is listed under Gym .
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Kat Kovacs
5 years ago
Much bigger than the other Gold's Gyms I've been to. Plenty of equipment and tons of places to do abs and stretches.
Elson Ab
5 years ago
Smell terrible at night time. terrible smells like sweat, sewage.. best to go during the day AC is turn on & air is recirculating.
Jacqueline Guzman
5 years ago
This fitness facility is more than a gym or boot camp, there is something for every age, level or body type. The support and encouragement is 2nd to none.
Nicole DiMariano
5 years ago
If I could give this place and their staff 0 stars I would. They fraudulently sign people up for contracts and then when you confront them, they give you the runaround. John and Jonathan the managers are horrible, rude, and don’t care about customer service. It’s taken over 4 months to try to resolve account issues with no success. Beware before you sign up there
Daria Rico
5 years ago
Been going for 2 years, has great amenities! hot spa, pool, basketball court, theatre room. 3 studio rooms for classes and more! only one thing.. super crowded, at times. I recommend gym though.
Richie's Restorations Katzkin Leather
5 years ago
Great, clean, and spacious gym to attend. Tons of machines and weights. Everyone minds their own business and is there to work. I love their steam room.
G J
5 years ago
This gym is awesome let me tell you, you can usually get any piece of equipment that you need, or they have another version of it if needed. There is a plethora of cardio machines so you can always kill time on one of those while you wait for more things to open up.
Ted Mackel
5 years ago
Always plenty of equipment to workout on. I never have to wait. The front staff is always very happy, pleasant and welcoming when I come in. The is a great facility with basketball, pool, studios, spinning and more.
Christian Amaro
5 years ago
It could use more fresh air
Daniel S
5 years ago
The facilities are fairly clean, and they have a good assortment of things to do.However they have commercials for their services blasting so loud from multiple directions that it’s disruptive.The TV sound is 1990s tech so without added expense they are unusable. But they are now mostly all ads anyway.