Gold's Gym

It was my first day here at the gym.. I overheard The two blonde girls at the desk making fun of a member's appearance as the member walked out of the gym. One of them has a hickey on the right side of the neck early 20's. I will be filing a report on the incident very soon

Horrible management and they are a bunch of scammers. I called a month before my membership ended to cancel it and when I called again a month later to confirm that my membership had in fact been cancelled, they told me that it hadn't been done and that they had no note of me calling in advance so I would get charged for the next month since I didn't give a 30-days' notice. I guess it's my fault these people can't do their job and now I have to pay an extra month for a gym I don't even go to.You're better off going to 24-hour fitness.

Gold’s gym sent an email confirmation agreeing to reverse the July 10th charge for $344 and stop any future charges towards Personal Training sessions that I never used. Today August 10th Gold Gym charged $344 again. This company cannot be trusted and has introduced a huge exposure with this action after sending a written email confirmation. We also have a screen shot on our phone from the computer screen at Gold’s gym.

Very crowded, even outside of peak hours, you'll need to park at the bank or grocery nearby. Floors always wet from mopping, none of the plates are round so setting the bar down quickly means it bounces into your shin. Not enough squat racks and no straight pull up bars. Stories of staff making fun of members leaves a bad taste. We were told there would be an outdoor area by the end of 2017, yet construction has not started. If you plan to do any floor pulls, squatting or pullups you are better off at a gym that has all of the basics. For most this may be fine, but these are essentials for me

Way cleaner than any of the other gyms I've used. The classes are fun but they need to switch them up and add more pilates. The weekend hours should be extended, the gym is always filled right up until closing.

I am still reserving my judgment on this one until I've used it for a little while. It seems clean & it is kept cool. The cardio equipment is about a year old at the time of this review. They offer towel service, a cinema room to watch a movie while you do your cardio, there is an outdoor heated salt water lap pool with 3 lanes, outdoor heated salt water jacuzzi, outdoor basketball court, gender specific steam rooms & saunas. You will find pretty much your usual machines & free weights assortment. There is a little playground if you need to arrange childcare during your workout. Obviously they try to sell you on training services, nutrition supplements & merchandise like any other gym. Monthly membership starts at $20/month with enrollment fee & goes up to $40/month. The parking lot seems to be very busy all the time...

Went while visiting. Nice equipment. Enjoyed getting sun while swimming in the outdoor pool. Thought the boxing ring was cool. The people were nice. Forgot to lock my locker after getting a pool towel so I was especially happy everything was still there after swimming a while.

I tried to join this gym with my active and fit program which they accept. After sitting in on there 1 hour (timeshare presentation) I realized they were trying to sell me the personal trainer program. After I refused several attempts they tried to sign me up for the regular gym program and said the manager had to do it and they would have my membership ready the next day.I called the next day and the lady said it would take 5 to 7 days. I think she just didn’t want to help me. I returned to the gym the next day and they said the manager would have to call me for an appointment. Still waiting. Golds gym In Thousand Oaks and two other gyms said they could complete it in about fifteen minutes. I think most of the bad reviews are true. Terrible customer service

I have been a LONG time member which at NO time included a yearly maintenance fee of 29.99. My checking account balance was not what it should have been this morning and then I saw the withdrawal. I called the GYM and said I NEVER signed a contract to include this fee, way back when. They said Oh you paid it last year. I said well you owe me a refund for that as well. I was told a manager would call me in an hour. That didn't happen so I drove to the location and was told Mr. John Franko the manager was with a client and the staff said it could be a really long time to see him, like hours. The gym does not want to resolve this issue. I am really upset about this! I want a refund for every year I was charged this $29.99 fee without my knowledge of even when Golds started doing this.Again I signed NO contract stating this yearly fee.

Best GYM ever. from the staff, the equipment, to how clean they keep it.