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Gold's Gym in Simi Valley offers a comprehensive facility with an array of amenities, including a pool, sauna, steam rooms, and various workout machines. It is known for its cleanliness and friendly staff, with many positive reviews highlighting the cleanliness and helpfulness of the personnel. Additionally, the gym provides a variety of classes and a cardio cinema room to keep workouts engaging and enjoyable.

However, several members have reported issues with management, from inconsistent customer service to deceptive billing practices. Multiple reviews mention rude behavior from staff and misleading marketing, particularly regarding memberships and trial passes. Prospective members should be cautious and read all contract details carefully.

Pros:

  • Clean environment.
  • Friendly and helpful staff.
  • Wide variety of equipment.
  • Numerous classes available.
  • Sauna, steam rooms, and pool.
  • Cardio cinema room.
  • Reasonable membership rates.
  • Spacious facility.
  • Various amenities like basketball court.

Cons:

  • Deceptive billing practices.
  • Rude and unprofessional management.
  • Inconsistent customer service.

Location / Contact

Rating Stats

3.6

out of 5.0

46 reviews
5.0
7 reviews
4.0
10 reviews
3.0
8 reviews
2.0
49 reviews
1.0

Reviews (120)

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The Simi Valley Golds Gym is terrible for a multitude of reasons (lazy and incompetent staff, rude management, false advertising), but the reason I'm most frustrated about is the fact they advertise a kids club they don't actually have.Their website says they offer a kid zone. We drove 30 minutes away from our home gym (Northridge, which is awesome!) so we could bring our friend (who is a mom and couldn't find childcare today for her toddler). They currently advertise on their website that they offer this amenity when in reality they haven't provided the service for over a year. However, the front desk receptionist said we could still bring the toddler inside.Not even a few minutes later management flagged us down and kicked our friend out with her baby. Management followed her to make sure she left the building and didn't come back inside. Absolutely disgusting and inexcusable behavior. Based on reviews, this location is known for bullying people. After our visit today it's clear those reviews are very true.

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Looking forward to making this my home gym in Simi

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Love the gym clean, not to many people. And management is amazing

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What’s the call back policy for a Manager? I work long days & have been asking for a manager to call me since I cannot make it in person while a manager is on shift . I’ve left over 5 messages with different employees. Ps, annual fees are not “annual” annual means 12 months. I’m being charged 2 annuals fee within 4 months.Update October 3, 2023: Still NO CALL BACK

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Dishonest and disappointing!7 day guest pass is actually a single day pass.It’s a gimmick to get customers in the door then have them sign up for a membership on the same day.False advertising and only out for money rather than a culture of health.

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Normally very friendly staff. Been going for years without issue. Clean, has everything you need. Can obviously get busy at times, but I'm always able to get my workouts done efficiently

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It’s the nicest gym ever !Clean , full of energy, nice indoor out door area! Highly recommended

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This club makes it as difficult as possible to try out their facilities. Just tried to go in, get the 7 day pass and fill out all their check in information only to give me songs and dance about a $20 fee. Blah blah, blah.

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It is one of the best places in the area. The place is very clean. The cleaning staff is excellent. The only thing is that the girl who is the manager of those at the entrance must improve her behavior towards the clients. At least she has had to deal with me a couple of times and she has a somewhat rude attitude. Everything else, including the facilities, is not good, only that they do need to renew a few machines.

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Great gym in the mornings, regulars are nice, and new ones are chill. Nothing crazy.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 120 reviews.

The address is: 1357 E Los Angeles Ave, Simi Valley, CA 93065, United States .

The contact number is +1 805-581-4653

This service is listed under Gym .

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