New York Sports Club

After having a terrible time trying to handle a billing situation at the Central Square location, I ended up speaking to the general manager, Paul, at this location. He listened to my concerns, explained what had happened, and resolved the issue. It was like night and day between my experience between this David Square location and the Central Square location.

Improve the smell of the gym and I'd give it another star....Watch out for those contracts they make you sign during sign up period if you're new. They make it seem like getting out of a contract is easy but they're snakes.... Management is dishonest

They have been constantly harassing me to sign back up after they screwed me and everyone during COVID time. Their solicitation attempts at this point are borderline predatory. Calling me on private numbers, leaving voicemails and they recently started emails after I called to ask them to stop calling. This isn't a fault of the Davis square BSC but an issue with BSC in general

Plenty of squat racks, several benches, two cable machine setups, a turf area, several different rooms and areas to train in. They have decent trainers and their equipment is relatively new and in pretty good shape.If you're the type that doesn't need a lot of guidance and is just looking for somewhere that has the equipment you need, it's a good choice.

The membership packages offered are affordable and easy to manage, the team is great and will answer any/all questions presented, the facility is clean and in great shape, the turf upstairs was just replaced brand new literally weeks before the shut down and the strides taken to improve the facility both pre and post shutdown are so awesome. Sam at the front desk is ALSO awesome.

Dirty, badly maintained gym with basically zero classes, which closed without noticed indefinitely during COVID, was entirely unavailable to be reached by phone or email to cancel membership during that time, and then re-opened and started charging people again, again without any opportunity to cancel despite the unique circumstances.This place is a complete scam.Edit: Despite the response below, BSC did not do anything to help, and merely wasted my time by sending me in an email loop that got the exact same response.

I have been trying for 2 1/2 years to get off the call list for BSC. I was in for training with a team 2x. But never had a membership. I live in CONNECTICUT. My address is CT and phone number. I respect the tenacity for trying to build membership up especially after Covid shut down, but I’m a GM of another boutique studio in CT and understand when someone asks to be taken off a call list, we take them off.I spoke with Jake all but a few weeks ago to have all of my contact information removed yet I still keep getting calls and texts. I’d never treat any of my trials like this...Don’t bother ever going in for a trial, you’ll be harassed forever!

Update 4/12/21 - It has been three years and they are still contacting me. I’m now being told by the branch “it’s corporate doing it.” Well corporate is using a blocked number to leave robo voicemails. STAY AWAY FROM THIS COMPANYDid a one day complimentary pass to check the gym out, it was small and cramped and definitely not worth the money. It has been over 8 months since and no matter how hard I try, I cannot get them to stop calling/texting me. PLEASE LEAVE ME ALONE. And for everyone else, go a stop down to the Porter planet fitness. Wayyyyy nicer and less than half the price.

So surprised when I went in to talk to manager. Plenty of spacing between machine, super clean, and easy to talk to manager about billing of April. I felt safe and was happy with their plan to reimburse my money. Well done!

Currently emailing back and forth with a “manager” about them charging me through the pandemic when I cancelled in March. They claim they have no paper trail....no kidding, you have high schoolers working the front desk who told me I was “all set.” Poor business, awful customer service, and taking advantage of people during these times. So thankful I’m talking to a contract lawyer to deal with them because if I have to call them one more time and get the run around of “oh...the managers are ALL in a meeting right now, what unlucky timing,” I’m going to lose it. Not worth your time or money - go to literally any other gym.