New York Sports Club

The hours are inconvienient (closes at 9pm!) the facilities are overcrowded and I was charged an egregious cancelation fee of $45 for my 'no contract, monthly membership'! I do not recommend them, and I'm only posting a review after telling a manager at closing to remove me from their system and a month later getting an email from the manager offering me 'limited time deals!' It's a very badly run gym

Gym is well-sized, although often crowded due to centralized location. A good amount of cardio equipment and the vast majority was in working condition.There is a 45 day required notice, but other than that, cancelling my membership was a smooth process.

What a great club! This sport club is one of my best experiences in the state. The manager Schuyler, the trainers and all the people are amazing in there. They also keep improving the equipments and keep them clean all the time. They are very helpful, friendly and polite people. I love my gym club! Thank you all!

The gym itself is clean, and the equipment was updated and repaired regularly while I was a member there.It cost me $50/mo to get a pass for all of Boston, though I had friends that were able to get the full chain pass for that much, so try to barter.Still hits you with the same BS fees as every other gym: annual fees and cancellation fees, so factor that in to your monthly budget.Cancellations must be given in person during week day hours 45 days in advance. Because you know, that's necessary.

This gym is amazing! The equipment is great! Very spacious facility. Such a clean gym. The staff there are really good people. Very friendly. Warm greetings every time I walk in and leave; it's a great environment ! I have been member for last 10 Years and love this GYM everyday .

The free weights are the only redeeming quality, other then that I experienced nothing but excuses, bad customer service and a HUGE waste of money.The gym practices unethical sales tactics. I was bombarded with phone calls. I was also given multiple offers and total I would be able to get multiple different rates. I was told that I was being given the best possible discount, only to find that a friend of mine was able to get better price because they threatened to leave. The process was both annoying and dishonest. If you have no other choice but use this gym, then MAKE SURE YOU HAGGLE WITH THEM.The gym constantly has broken machines 30-50% of the treadmills where broken when I walked in. This paired with the fact the gym is always crowded makes it difficult to find machines. When I say always crowded I mean it, from open to close the gym is packed.The member of the gym who signed me up did not explain the terms and conditions and was more eager to get my signature then to actually help me. I paid upfront for year, after the year had passed I found that my credit card was being charged without my consent.When I discovered that my credit was being charged without my knowledge I called to immediately terminate my membership. After I called and left several messages for a manager, I was eventually able to get ahold of William. If I had not persistently called, I would not have been able to get ahold of him. Despite my the multiple voicemails and messages I left for the front desk it was ultimately me getting lucky that a manager answer the phone that I was able to speak with one.William was rude and not interested in finding the cause of the problem with the gym. During the phone call he sighed loudly into the phone, sorry to bother you, I just want to know why YOUR CHARGING ME MONEY WITH MY CONSENT. I was able to cancel the membership, but will be subject to extra charges. Overall I thought the situation was handled very poorly. William clearly did not care about my business.If your looking for a gym you should look elsewhere. Davis Square BSC will taking your money not providing a quality experience.

The fees for my membership were randomly raised with no notice to me. When I inquired with the general manager I was told that they are allowed to raise fees as per my contract. What my contract states is that they can change fees after giving notice to me-which was never done either by certified mail or through email as they claim. There is zero accountability on their part and customer service is basically non-existent. The people working the front desk are usually very friendly and nice but it’s not worth it to stay here when BSC clearly doesn’t honor their contracts and the actual facility offers nothing more than any other area gym.

small gym with aging equipment and very poor customer service. Simple questions are answered with "I don't know you have to come back tomorrow during the day". Moreover they will bend over backwards to get you to sign up over the phone or email but if you want to cancel they make it very hard, claiming you have to send certified mail just to cancel which is ridiculous considering the times and the fact that this is simply a gym membership and not a bank account. There are way better gyms with better facilities and customer service in the area.

Again this morning, which happens once or twice a month. No one shows up for open at 5:30 AM. People linger about like lost souls as some or most also shower there on their way to work. The sad part is you always believe and hope that in the next two minutes someone will show up. At 5:30 they never show up a little late. They are luck Jere is no competition near by. Please do better

Top floor was extremely warn. Second wasn't a whole lot better. Was only 75 degrees outside so I wouldn't expect HVAC to be that ineffective. Ended up cutting workout short and won't be returning to this location.