Genesis Health Clubs - St Joseph offers a comprehensive fitness experience at 3107 N Belt Hwy, St Joseph, MO. The gym features various amenities, including an indoor pool, whirlpool, and a multitude of exercise equipment, making it a versatile choice for different fitness needs. They have a strong swimming program, especially for kids, and offer a wide range of classes. The locker rooms are well-maintained and connect seamlessly to swimming facilities, enhancing convenience for members.
The gym operates with extended hours, allowing members to find time for their routine. However, membership pricing can be confusing, and cancellation policies have received criticism. Some members have faced issues with billing and customer service, which detracts from the positive aspects. Nonetheless, the clean facilities and engaging classes make Genesis Health Clubs a competitive option in St Joseph.
Pros:
- Comprehensive and varied fitness classes.
- Strong swimming program with excellent instructors.
- Indoor pool and whirlpool.
- Clean locker rooms with convenient access to pool.
- Extended operating hours.
- Friendly and professional staff.
- Tennis programs with top-notch coaches.
- Family-friendly environment with kids’ activities.
- High-quality equipment.
- Large and spacious gym area.
Cons:
- Confusing membership pricing and additional fees.
- Problems with billing and cancellation policies.
- Some issues with customer service.
Location / Contact
- Address: 3107 N Belt Hwy, St Joseph, MO 64506, United States
- Phone:+1 816-233-0261
- Email:jtarbutton@genesishealthclub.com
- Website:genesishealthclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3107 N Belt Hwy, St Joseph, MO 64506, United States .
The contact number is +1 816-233-0261
This service is listed under Gym .
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carol heintz
1 year ago
Outstanding gym experience, very well ran and managed , help is excellent and has been very positive for me
Austin Ptomey
1 year ago
Great gym! All machines were working and clean! Atmosphere is great with awesome people!
Gerard Magpantay
1 year ago
I love the facility. The people are nice. They have clean restrooms and steam rooms. The pool is perfect for kids.
Catherine Jacobs
1 year ago
This place has deceptive pricing policies. They advertise low membership fees but tack on several other fees which make it expensive. The monthly membership dues end up being far greater than advertised prices. We set up a membership for my mother in law who lives in another town. When we went to cancel it because she was no longer able to utilize it, they made it incredibly difficult. There is no option to cancel online, through email, or over the phone. You have to go in person or snail mail a cancellation request. The customer service rep in the corporate billing dept was very unhelpful and inflexible. Do not give this place your money!
kathy holguin
1 year ago
It has everything you need. Great open atmosphere that really allows you to notfeelsmothered or in the way of other members. Wide variety of classes for pool and exercise plus so many other incentives.
Andrew Kunz
1 year ago
Parking lot is quite large so finding a parking spot is not difficult. The walking/running track is fine, but I wish they would have a directional arrow so everyone can walk in the same direction or switch between days. Gym equipment looks pretty up to date with only one or two pieces which were marked as not operational. The strongest part of this gym is their changing rooms, which connect to the swimming pool and whirlpool. I like their lockers, reminds me of the very fancy lockers at the Mizzou rec center. Keyless locks worked well. Only downside was that the first shower I came to the water pressure was only a trickle. The next one was very good however. I did ask a maintenance person to let them know and he came back to follow up with me to make sure he understood which shower I had the problem with which I really appreciated.I also tried their chocolate banana smoothie with a multivitamin infusion. I definitely did not like the smoothie, it has a bitter aftertaste. Might be the infusion. I wasn’t expecting it to be sweet but I don’t like the bitter aftertaste.Overall a pretty good gym experience.
Kylee Shellenberger
1 year ago
front desk are very welcoming and always willing to have a conversation
Leah Hodges
1 year ago
Charged me 375$ in less than a 45 day period. The month to month is actually month to month plus a month because you have to give 30 days notice. All these places have their own little scams.
Sandra Hidalgo
1 year ago
VERY BAD OPINION!! They took our money in vane I just went two months and wanted to cancel so they asked for 200 fee apart took money for the last 30 days fee. In fact A clear way to take your money. Really DISAPPOINTED ☹️☹️☹️☹️☹️☹️☹️☹️☹️
Rebecca Bledsoe
1 year ago
We just completed swim lessons for my 4 year old. His swim instructor, Matt, was AMAZING! We did 12 private lessons all 30 minutes each and when we started lessons, my son would not even get in the water without swimmy or jet pack on. By the end of our sessions, he now swims without any devices and all on his own like a little fish. The swim program and our swim instructor Matt far exceeded any expectations we had for lessons and I highly recommend!