24 Hour Fitness

Despite having a guest pass they turned me away unf. I even had received a text

Too packed to be useable most of the time. Suffers from the same problem as any other cheap club.Okay outside of busy hours (which are few). I highly recommend paying more for a smaller club to avoid the hassle.

What a typical corporate big box gym. Only trying to make a buck. I signed up online for a 3 day pass for free… I was dead set on switching gyms there but wanted to test my drive time because I would be working out on my lunch breaks. I showed up and the front desk lady would not honor my pass that I signed up for on their website due to me living in San Jose rather than Sunnyvale. Even though I work next door and spend more hours in Sunnyvale than San Jose per week. Weird. Then she proceeded to pitch their most expensive membership that allows me nationwide access…. Even though… I can’t workout there with the pass that I rightfully signed up for because I live 10 minutes down the road. My entire office was on board with getting memberships here because it’s next door, but due to feeling taken advantage of and honestly scammed, we’ll be heading elsewhere. They missed out on 8 memberships due to not honoring the 3 day free pass on their website over the zip code on my ID. Typical 24 hour… we’ll head to a gym with values rather than sales sharks.

Prior to the pandemic this was my gym. New machines, clean, great service. I just joined again after leaving a smaller gym that did not meet my expectations, but I have to say, it was in better condition than 24 hour is now! It is literally being ran by one main manager and maybe one other employee. There is no cleaning staff and the place looks like it has not been cleaned in days! Low on cleaning supplies, dirty machines, and just overall not well kept. I asked the manager what was going on and he said many peoples’ hours have been reduced. I plan to see if anything changes in the next few weeks, that is improves. If not, I will not go to this gym. It’s so sad that big gums like this are not willing to pay their employees better wages and keep a cleaner environments

Been awhile since i stepped inside 24.This place was huge! Also very popular, i visited during a very busy time 6-8pm.I liked everything except the way i was treated checking in. A fren brought me in to go to a class with her to check out the gym n classes. My checking in, was not a good first impression bc i was just a free guest? I guess one potential client means nothing bc this gym was popular and crowded.The ujam class was 5 star! 💐I went on a Thursday nite. Not sure if she's there every Thursday but do check out her class for some dancing and great workout.She was amazing and fun. I missed taking the classes the most when i was a member.

Excellent service and friendly staff. One of my favorite gym in the Bay Area.

I tried this place out for a 3-day trial and my experience was not the best. When I walked in, the guy at the front desk had his legs up on the table and was playing on his phone. I had to wait for about 20 seconds just to get his attention and then another 20 minutes to finish up the paperwork.After my trial, a lady called to ask about my experience but when I started talking, she hung up on me after only 5 seconds. I've never had such poor customer service before, and it left a lasting impression.The environment itself was just okay, but the cleanliness could use some improvement. The toilets were dirty and there was water everywhere on the floor.

Signed up for a so called 3 day free pass that is "valid at most 24 Hour Fitness clubs". Showed up at the gym and the staff told me "we don't do those".What a useless pass and helpful staff member!

Visited for the first time in a while this morning. This was the location I frequented before moving but after those gyms have been declining, I thought I'd stop back here, and I am glad I did. For the first time walking into a 24 Hour Fitness locker room, it smells and looks clean! No paper towel or hairballs on the floor. Lighter traffic in the gym this morning too after the El Camino location opened.

Located in the plaza across from the Sunnyvale Sprouts, anchored by a 24-hr Safeway store, this 24-Hour Fitness is tucked in the side at the corners of Sunnyvale-Saratoga Ave & El Camino, this is a very popular location with the local techies. Parking is easy as there are very few stores on this side of the rather large plaza.Facility's got lots of modern weight training equipment, as well as classes like yoga & aerobics, etc.Very clean all around, and the trainers are very knowledgeable & nice 👍👍👍