24 Hour Fitness in Sunnyvale offers a spacious and well-equipped gym with dedicated amenities like a pool, sauna, and basketball court. The gym operates 24/7, making it convenient for people with diverse schedules. Customer interaction varies with some appreciating the friendly staff and cleanliness while others experience poor customer service. Equipment maintenance appears inconsistent, as some machines are in need of repair. Safety concerns are also noted due to frequent occurrences of theft in the locker rooms.
While the gym boasts a broad range of fitness options and a few standout employees, issues like overcrowding, equipment disrepair, and mixed service levels might hinder the overall experience. The management's handling of memberships and guests could also benefit from greater transparency and improved professionalism.
Pros:
- Open 24/7.
- Spacious facility with various amenities.
- Friendly staff according to some reviews.
- Large selection of weightlifting equipment.
- Includes a pool and basketball court.
- Clean locker rooms according to several users.
- Extra facilities like sauna and hot tub.
- Offers a variety of fitness classes.
- Helpful trainers give effective workout advice.
- Modern weight training equipment.
Cons:
- Inconsistent cleanliness, especially in showers and bathrooms.
- Frequent machinery breakdowns.
- Reports of theft and safety issues in the locker rooms.
Location / Contact
- Address: 762 Sunnyvale Saratoga Rd, Sunnyvale, CA 94087, United States
- Phone:+1 408-220-6588
- Website:24hourfitness.com
Rating Stats
Reviews (130)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 130 reviews.
The address is: 762 Sunnyvale Saratoga Rd, Sunnyvale, CA 94087, United States .
The contact number is +1 408-220-6588
This service is listed under Gym .
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Dinesh
2 years ago
Too crowded, only 6 squat racks. Plenty of cardio, a bit of small space for floor exercises, but it's ok.Overall, it's a good one I should say.
Kevin Cho
2 years ago
Great. The friction of basketball court is really intense. The gym smells but the staff seems to keep it clean. It's just people.
MV Braverman
2 years ago
Decent gym that has an indoor swimming pool. The communication is terrible: no, I don’t expect them to be open regular hours around Christmas but I DO expect to know what the hours are. I didn’t find anything online so drove by - door closed, lights out, no signs whatsoever. Are they closed permanently? Who knows?
Susan Foster
2 years ago
This facility is just ok.It's going downhill a bit. Today, 4 machines were broken and too many people occupying machines taking more time on their phones than a workout. Annoying and inconsiderate.
Pushkar Sharma
2 years ago
I got my Airpods stolen from the locker within 25 mins. In last several years and 4 different gyms, I've never seen anyone even touch my stuff let alone steal it.
W1ll1am
2 years ago
Unsafe, anyone could just sneak in, got my locker broken. This applies to all the 24 hrs, and these minimum wage staff are just so annoying and useless. Need new management team.
HAO QIAN
2 years ago
Got my belongings stolen in the locker room with the locker I Brought from the gym(second time). And manager told me I shouldn’t put the value things in there. I guess the 24 hour fitness name means keep ur belongings with you 24 hours while in the gym lol.
Pranit Yadav
2 years ago
SHOUTOUT FOR "STEVEN MICHAEL KING"We need more people like Steven Micheal King in this world. He is the Sales Rep at 24 Hour Fitness in the Sunnyvale-Saratoga branch. Big kudos to his efforts for all the help in getting me what I needed despite me being in India - included renewal, plus some suspension/freeze. This was something that was NOT possible online. Thanks again man!Cheers!
Daniele Rocha
2 years ago
Gym is good. Front desk is always text at the cellphone and do not even look at you. I think it is rude since I am always ready to say “good morning” like any other polite person.
Jeff Chern
2 years ago
This gym has a good layout, had lots of copies of equipment (e.g. 7 squat racks), wasn't too crowded, and had a clean hot tub and sauna