Planet Fitness in Dewitt, NY, offers a budget-friendly gym experience with its low monthly memberships and numerous amenities. The gym maintains a clean and welcoming environment, enhanced by friendly and helpful staff. Members have access to a range of equipment and fitness services, including hydro massages and red light therapy. The facility's 24-hour availability on weekdays provides added convenience.
However, several reviews point to inconsistent cleanliness, especially in the locker and shower areas. Customer service experiences vary, with some members noting unhelpful staff and billing issues. Despite these issues, many commend the value for money and the overall friendly gym atmosphere.
Pros:
- Low monthly fee.
- Clean facilities.
- Friendly and helpful staff.
- 24-hour access on weekdays.
- Nationwide membership usage.
- Hydro massage and red light therapy.
- Ample equipment variety.
- No intimidating environment.
- Conveniently located.
Cons:
- Inconsistent cleanliness in bathrooms and showers.
- Billing and membership cancellation issues.
- Mixed customer service experiences.
Location / Contact
- Address: 5859 Bridge St, Dewitt, NY 13057, United States
- Phone:+1 315-399-5222
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 5859 Bridge St, Dewitt, NY 13057, United States .
The contact number is +1 315-399-5222
This service is listed under Gym .
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thomas nelson
1 year ago
in syracuse area for school/work, Plattsburgh is my home gym. The manager had a problem with having to look my name up to check me in which no one else seemed to mind... Eventually she called my home gym and had my membership canceled. I confronted her and recorded a video of it where she is caught in a bold face lie and then decides to change her story. When I brought this up to management they suggested I purchase a new membership... They have lost my business for life and I am considering posting the video to social media. I've also noticed that their personal trainers don't seem to be in very good shape not only this facility but all PFs
Clare Bear
1 year ago
Great gym now that it’s renovated it knocks crunch fitness and the y gyms out of the park! ;) Glad to rejoin!! Loved the new womens locker room and I love all the purple equipment and very friendly very nice front desk staff!(:
Jerry Heathman
1 year ago
The Planet Fitness location is easy to find they keep the driveway clear for parking during winter. The inside is kept in Immaculate and the Machines cleaned regularly . The staff is always courteous and they have trainers available to help if you need something with exercises. Having a membership is well worth it especially when you want to keep in shape and have a healthier body and mind!
Bryan Lemmon
1 year ago
Literally the dirtiest plant fitness I have been into. A good quarter inch of filth on most of the machines and on the floor. Hair built up in the corners of the machines and equipment. Not once did I see any of the employees walk around and sweep or dust off equipment like in my home plant fitness.
Eric C. Maxwell
1 year ago
A clean and reliable local gym. Pretty much everything you need for a good workout, and the staff are friendly. Everything is always quite clean and well-kept. As with every planet fitness I have visited, I wish they had more Smith Machines! There is *always* a line for those, but dozens of empty treadmills and other aerobic machines.
girlwheels
1 year ago
Update: I have great affection for Planet Fitness. But I remember over the pandemic, while masks were required, the other gym members would deliberately try to fool the staff into thinking they were wearing their masks by wearing the masks under their chins and turning their backs to the desk. I got into an argument with a guy who repeatedly walked right by me, not social distancing, mask worn in this manner. I let him have it, then told the front desk. The facility is not equipped to deal with uncooperative gym members. I don't work out there anymore because I don't trust the other gym members to follow the rules, even now that many people have been vaccinated. The gym caters to a lot of folks who don't really care about other people's safety and comfort.
Michael Koehler
1 year ago
Being a road warrior I have stopped into my fair share of plant fitness locations. This location is in the middle. It is not bad but it is not great either. They are lax on their COVID policies and their are not enough cleaning stations. It did serve the purpose and the folks were friendly.
Christine Gardner
2 years ago
It was awful. I wasn't notified when the payments were gonna be taken out again n now my bank account is overdrawn. Once my membership runs out I will never sign up for another exercise program again. Ever. If I could score them a negative number I would.
Jackie Gwilt
2 years ago
Okay, I was nervous going back, people, for obvious reasons. Gathered my courage and my mask, arrived at 5 a.m. Temp taken, machines socially distanced, and clean. Mask got sweaty, I pushed through- so happy to be back and feeling safe. Thank you, PF😊 …
Jasmine Kayy
2 years ago
This branch is the lowest quality Planet Fitness in upstate NY. You will have your belongings taken out of your locker, there's not a helpful associate in the building, and they have poor management. Waited till I got home to judge, but will never walk back in to follow the guidelines of a JUDGEMENT FREE ZONE. Highly dissatisfied!!!