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Syracuse Fitness Store, located at 2922 Erie Blvd E, Syracuse, NY, offers a wide range of exercise equipment, from basic home gym setups to advanced commercial machines. Known for their helpful and knowledgeable staff, especially Andy and Wayne, the store prides itself on excellent customer service. They provide delivery and assembly services, ensuring a seamless shopping experience.

Customer reviews highlight the store’s transparency, with no pressure tactics, and focus on finding the right equipment for each customer. However, there have been some complaints about the prices and customer service. Overall, Syracuse Fitness Store remains highly recommended for its quality products and professional support.

Pros:

  • Wide range of exercise equipment.
  • Knowledgeable and helpful staff.
  • Excellent delivery and assembly service.
  • No high-pressure sales tactics.
  • Competitive pricing without COVID markups.
  • Transparent recommendations based on customer needs.
  • Clean and well-organized showroom.
  • Strong post-purchase support.
  • Consistent positive customer experiences.

Cons:

  • Some items are pricier compared to online stores.
  • Occasional stock issues on lower-end models.
  • A few complaints about initial customer service interactions.

Location / Contact

Rating Stats

4.8

out of 5.0

1 reviews
5.0
1 reviews
4.0
3 reviews
3.0
55 reviews
2.0
0 reviews
1.0

Reviews (60)

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I knew immediately I went to the right place when I walked in. The guy there named Andy was extremely informative and took my wants/needs into consideration when finding the right machine. The price included delivery and assembly, which was great. The day after I bought it I talked to Wayne, he scheduled the delivery and worked around my schedule. The 2 guys that delivered/assembled it (Jack and Dan) were very kind and quick at getting in and out.I walked in to Syracuse Fitness after having it recommended to me and within 2 days had an affordable home gym up and running in my home. I plan on going back in the future. I would strongly recommend this place.Andy Jakubowski

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Everyone from Syracuse Fitness Store has been wonderful to work with! Andy has been great at keeping up communication with items waiting to be delivered. Both Matt and Dan were a pleasure to have working on our equipment - they were quick, efficient, and very informative!Thank you so much, guys! Our facility and our members truly appreciate you all!

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👍🏼Very good store they have all the fitness equipments🏋‍♂️, I think one of the best fitness store in Syracuse, the gentleman Andy Venditti he is nice & he give very good explanation about the equipments.Thank You😃.

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Very nice place. Hoof prices and very knowledgeable

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Great one stop Experience, all you need under one roof. As well as great advice.

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Very nice equipment but a little bit too pricey for the average Joe salesman was very nice and understandable

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Good service. Planning on buying a high end spin bike. Have no time for the Y. Prices the same as online. Would rather support local

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I am a return customer. Wayne and Andy run a wonderful business. Prices are very competitive. Always sell you what you need rather than pricey gizmos. Delivery and installation is always flawless.No COVID markups.Keep it up!Highly recommended!

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The most outstanding part of my experiences there is that Andy approaches me with the intent to help me find what is best for me, not as a sales person. After actually listening to what I wanted, Andy gave me just as many pros and cons of the least expensive equipment as he does the pros and cons of the most expensive. There has never been any pressure to purchase or pushing to the most expensive options. There have actually been two instances when I was ready to purchase smaller brand name items and was convinced at the checkout counter to purchase the lesser expensive versions as they we’re just as good.It is an excellent store with an amazing inventory to choose from. I have purchased there previously and will continue to always make it my first stop for any purchase in the future.Delivery was excellent!

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I enjoyed looking at all the pieces of exercise equipment and picking out a rower. Staff was knowledgeable and did make recommendations based on my physical condition, which included a recumbent bike and treadmill. The rower fit my needs as a low impact exercise machine. Definitely recommend them.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 60 reviews.

The address is: 2922 Erie Blvd E, Syracuse, NY 13224, United States .

The contact number is +1 315-446-4136

This service is listed under Exercise Equipment Store .

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