24 Hour Fitness in Tacoma offers an extensive range of amenities, including a full-sized pool, sauna, steam room, and diverse equipment suitable for various workouts. Their 24/7 operation allows for unparalleled flexibility, making it a convenient option for early birds and night owls alike. Friendly staff and good customer service have been highlighted by several members.
However, many users report significant concerns about cleanliness, with recurring issues in locker rooms, showers, and gym equipment. Some members also noted high crime rates in the parking lot and lack of effective maintenance, impacting the overall experience. Improvements in hygiene and security are needed to fully meet members' expectations.
Pros:
- Open 24 hours, every day.
- Wide range of equipment and amenities.
- Friendly staff and good customer service.
- Full-sized pool, sauna, and steam room.
- Offers diverse classes like Body Pump.
- Good for both early and late workouts.
- Not usually overcrowded.
- Helpful and caring staff.
- Flexible membership options.
- Good gym etiquette among serious users.
Cons:
- Serious cleanliness issues in many areas.
- High crime rates in the parking lot.
- Frequent maintenance problems.
Location / Contact
- Address: 111 S 38th St, Tacoma, WA 98418
- Phone:(253) 240-3483
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 80 reviews.
The address is: 111 S 38th St, Tacoma, WA 98418 .
The contact number is (253) 240-3483
This service is listed under Gym .
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Rob Deblois
1 year ago
The only good thing about this gym is the hours! It’s the only gym open before 5 am in Tacoma! After reading all the previous reviews, it’s obvious that they don’t care about the cleanliness of the gym! I’ve emailed the club general manager and got no response! It is filthy! Showers have black mold, men’s locker room is absolutely disgusting! Overflowing trash, garbage on the floors! Nothing is wiped down at all! The pool and hot tub have green algae growing in them! The sauna always has trash in it and black mold growing! The steam room which just recently opened after being closed for months, smells like mold, and people constantly use oils in it which some people are deathly allergic to them! The gym machines are never cleaned! It’s not the members job to do their job of cleaning! The staff is constantly standing outside not even paying attention! They have been letting the homeless come in and shower! Not cool! The parking lot is now being overrun with homeless campers! And complaining to staff does nothing! Time to get the health department involved for the cleanliness issues!
ronniel bato
1 year ago
My stuff was stolen from men’s locker room he stole my bag, car keys and head to my car to get my wallet. Luckily he didn’t steal my car., waiting for manager to view the cctv to send to the police., I hope he’s a member of this club in able to trace this theft.
Casey Acklin
1 year ago
Excellent facility, nice equipment, swimming pool, sauna, jacuzzi. Friendly staff 😁. Thank you guys for all your hard work in keeping fitness going during difficult times in the world. 💯 …
Eloisa Charles
1 year ago
What I love about 24 hour fitness is their Body Pump class. Kelsie is a great instructor. She's very motivating. If you are looking for a good workout, I encourage you to join her class.
Enrie Morrison
1 year ago
Filthy. Locker room floors are constantly trashed and covered in hair. But the worst part is the black mold in the showers that I notified management about but it wasn’t cleaned for over a month. I understand the men’s side is even worse. Tons of broken equipment too. I only got a partial refund that wasn’t explained.The LA fitness nearby is much cleaner, cheaper, and has better equipment.EDIT: the response "from the owner" to my review is the same copy pasta they've used for every other review mentioning how dirty the place is. It's a health hazard that can't be papered over by a rote response. The health department should shut them down until they've cleaned up.
Love Koto
1 year ago
My bag and car keys was stolen inside the gym by the men’s locker room this theft is able to break my tsa lock unsure how., talked to the staff they able to pull up the footage but the thief is not even a member of the gym 🤔 my question is how they got in? Lol and if they have some passes or something 24hrfit should able to pull up some personal information because why would you let someone in without their information 🤔 anyhow lesson learned carry your bags anywhere you go. 😊 stay safeThat’s him btw who stole my belongings
Chad L
1 year ago
* Cool little gym; but horrible staff!* There is an un professional midget asian personal trainer! If he would work as hard as he clowns members maybe he would have had been somewhere in life! It’s outright extremely racist when demonstrating to his coworkers as to how a black member walks like a monkey side to side! Equally disgusting is both coworkers laughing about it as if it’s amusing; ironically one of the staff was black😏!!Acting like middle school teenager dramatic girl doesn’t pay off! He needs to leave his micro small D rage energy at outside of work! The job is so easy a cave man can do it! Anyways; I canceled my membership with 24hr fitness; joined LA fitness instead!!
James n
1 year ago
I lost my Driver's license today at the gym and only realized it almost an hour later at home. I called the desk and the lady on the phone was so helpful that she promised to go and search for it. Yes she did call me back in about 15mins and they found my driver's license. Thank you so much and keep up the smiles and greetings at the front desk. I love working out here and the discipline that is always maintained by both customers and staff. Thank you.
Red Balansay
1 year ago
Clean, friendly staff, and it never feels too crowded like some other gyms. There’s plenty of benches, squat racks, and cardio/weight machines, as well as a turf area where you can flip tires or push a sled if that’s your thing. Everyone also tends to mind their own business which is great.
Daniel Capps
1 year ago
Rather disappointed within my first thirty mins being here. At my last gym even if the front desk was talking with each other they would say goodbye every time I left the gym. Your employees just kept talking both when I left and came back l. The gym is filthy and there is dirt all over the floors. You need a professional cleaner to come through. There was a guy literally throwing 60 pound bars on the ground in front of the sign that says do not drop the weights. If you can't even make your clients practice safe behavior, why would I think anything in your gym is safe? My friend and I came to try the gym out because it's a great location and close to where we live. But I would rather drive to Puyallup and go to Northwest Pacific fitness company where they respect ALL their clients, are friendly, and clean