24 Hour Fitness in Tacoma offers an extensive range of amenities, including a full-sized pool, sauna, steam room, and diverse equipment suitable for various workouts. Their 24/7 operation allows for unparalleled flexibility, making it a convenient option for early birds and night owls alike. Friendly staff and good customer service have been highlighted by several members.
However, many users report significant concerns about cleanliness, with recurring issues in locker rooms, showers, and gym equipment. Some members also noted high crime rates in the parking lot and lack of effective maintenance, impacting the overall experience. Improvements in hygiene and security are needed to fully meet members' expectations.
Pros:
- Open 24 hours, every day.
- Wide range of equipment and amenities.
- Friendly staff and good customer service.
- Full-sized pool, sauna, and steam room.
- Offers diverse classes like Body Pump.
- Good for both early and late workouts.
- Not usually overcrowded.
- Helpful and caring staff.
- Flexible membership options.
- Good gym etiquette among serious users.
Cons:
- Serious cleanliness issues in many areas.
- High crime rates in the parking lot.
- Frequent maintenance problems.
Location / Contact
- Address: 111 S 38th St, Tacoma, WA 98418
- Phone:(253) 240-3483
- Website:24hourfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 80 reviews.
The address is: 111 S 38th St, Tacoma, WA 98418 .
The contact number is (253) 240-3483
This service is listed under Gym .
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Nirav Sheth
5 years ago
I wish I can give negative star with worst review possible. This franchise and specifically this location cares about money not the customer. I tried to cancel my membership over the phone when I was in Florida they told me I have to be physically at the location in order to cancel the membership. I cancel it with some hours on monthly due. They already have two months of deposit and still they charged me for one extra month because I was few hours late to cancel the memberships. It’s only 90$, it’s not about money but ethics. I am really really not happy with this company and specifically this location’s manager. Please save your self. Only reason I have cancel this membership because I am moving and they don’t have any location in that state.
Jacob Karczewski
5 years ago
Having been to 24 HR fitness locations from California to Washington this is by far my favorite. The facilities are top notch and the staff, Jami in particular, are always very nice and welcoming. Best gym in the greater-Tacoma area that I've been to hands down. Keep up the good work!
Laurel Greene
5 years ago
Theyre a nice gym if you use it enough but they charge too much money, I recommend the YMCA over them because the Y is a non profit so they wont pardon my language but "screw you over financially". They Y is also more community oriented so it's more than just a gym. I highly, highly do NOT recommend 24 hour fitness.
Joseph EC “TripleJJJ” Untalan
5 years ago
Employees are very friendly, and they explain to you about what package to choose, and also there personal trainer. Plus they have asteam room, sauna, pool, Jacuzzi. And theyall work excellent. Come to the 24 fitness center in 38th st. In Pacific Ave. And alsothey have lots of weight equipment and abasketball court, and some other classes to participate if your interested. Come and enjoy working out with friendly employees and members.
Ted Bujacich
5 years ago
Friendly staff, clean facilities, many different types of fitness equipment available. Not crowded at 8:00 am week days. Free towels during work out. Good lighting. Music is not to loud. Drinking fountains, as well as bottled refreshments and supplements available for sale.
James Knettel
5 years ago
Great price if you get your membership through Costco. Facility is new.Facility maintenance is nearly nonexistent. But since the building is new the deferred maintenance hasn't had a noticeable impact.Free weight area is always a mess. In part due to the lack of labeling. In part due to the lack of weight standsI have never seen a single team member respond to the recorded "team clean" messages.
David Hansen
5 years ago
Do NOT sign up with this gym! They bill you monthly fees of $37, sign up fees of $99+, then yearly fees of over $60+, and all I needed was a recumbent bike for PT! The GM sold me and stuck me with these outrageous bills, never again! I bought my own bike for home for less than what they charge me to be a member for 3 months! Screw this gym!
Vic Phan
5 years ago
Great facility! It has all the equipments necessary for working out, as you'd expect. Plus, they have a full basketball court, a swimming pool (with sauna and jacuzzi). Also, their parking lot is huge.I was just here and spoke with Kayla for a membership and she was very informative, and pleasant to speak with. For someone like me, who is all over the place, I wanted to join a gym where we are able to go to any of their gyms. And 24hour fitness allows their members to work out in most of their gyms nationwide. Joined up. Can't wait to see the results.
sandra cazacopol
5 years ago
It's a new gym, how can I not be impressed. In-love with speed cycle room and the layout of the gym itself. The staff seems really great. I just hope that the kids club team plays with the kids more instead of sitting down. As a parent, that's all that matters to me...is if my kid is having a blast and is safe. Also, they seem to be doing something about the overwhelming amount of homeless crowd in and out of the parking lot. It went from very active to police making rounds. I feel alot safer.
Peggi Carter
5 years ago
Dominique and Jamie were great customer service Representatives this place is absolutely spectacular is very clean I believe there is no children here 24-hours you can't beat that anytime the day or night cash credit debit