Planet Fitness at 2217 N Pearl St, Tacoma, WA, offers a gym environment that emphasizes cleanliness, friendliness, and accessibility. The facility boasts a wide range of machines and free weights, although it lacks advanced equipment and amenities like pools or saunas. Members appreciate the affordable pricing, especially the Black Card membership, which includes perks like hydro-massage and guest passes.
Despite some complaints about staff behavior, small locker sizes, and unexpected fees, most reviews highlight the welcoming atmosphere and attentive staff. The gym's cleanliness and the significantly positive customer service reviews make it a popular choice for many.
Pros:
- Affordable membership options.
- Clean facilities with well-maintained equipment.
- Friendly and helpful staff.
- Plenty of machines available.
- Free trainer services.
- Massage and tanning amenities included in Black Card membership.
- Comfortable and non-judgmental environment.
- Convenient location with ample parking.
- Flexible hours.
- Good customer service with approachable staff.
Cons:
- Limited free weight options.
- Small locker sizes.
- Complaints about some staff behavior.
Location / Contact
- Address: 2217 N Pearl St, Tacoma, WA 98406, United States
- Phone:+1 253-999-1600
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 2217 N Pearl St, Tacoma, WA 98406, United States .
The contact number is +1 253-999-1600
This service is listed under Gym .
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Craig Wright
1 year ago
Great gym. Super clean, friendly employees and you can get right in on the equipment you need. It does not have a pool. It has Smith machines and a good selection of equipment. Great job to Marty, Nick and TJ 2023 ~
Dr. neko
1 year ago
Called to ask if I could shower before they closed and got told that they will turn the water off on me if I come in now 15 minutes before closing I'm homeless and just wanted a warm shower
Michael Mack
1 year ago
I love the staff and gym him, they don’t sweat me when I work out in a tank too or grunt here or there. Definitely one of my favorite gyms. Will always recommend this gym.
Joseph
1 year ago
This Westgate planet fitness is my spot ! I been too Mildred 72nd 99th pac Ave . I do like the precor machines at 19th better ! But this is my favorite Mary and Vincent r excellent always welcome with a smile 5 star !
John Baer
1 year ago
The staff is knowledgeable, friendly and approachable! The equipment is clean and well maintained. The locker room (I can only speak to the men’s side) are very clean and the showers are as well. The only drawback is the music selection but since I don’t go there to listen to music that’s not an issue!
Terry Peña
1 year ago
The facility is new and the machinery is okay for the most part. However the staff, behind the desk, are impolite, rude and lack common customer service skills expected at most gyms. Overheard the young female staff making offensive remarks. Compared to the other Planet Fitness in University Place, the Pearl PF staff is unprofessional and lacks basic customer service skills.
Angie Garcia
1 year ago
I am really enjoying going to the gym. Didn’t think I would so I’m pleasantly surprised!
malik richardson
1 year ago
The gym is always clean and the staff is amazing.
JacQuette Jones
1 year ago
The Atmosphere is Clean and Awesome and the Staff has excellent Customer Service come over and See yourself
Jeffrey Allen
1 year ago
Worst gym in the area. They made me pour half the water out of my water bottle because it was “to full”........ seriously. What a joke. Also, the no judgment zone. They sure do judge people who take fitness seriously.Also, gender dysphoria is a very real mental health condition that has become a rampant social contagion these days.Personally, I believe these mental health conditions should be addressed with medical treatment and therapy. You don’t do the victims of this mental health condition any good when you pander and accept this mental health condition as a part of normal reality. This gym is only making this sad reality worse, and helping no one.This picture attached to this post was posted in the lobby of this planet fitness.