Planet Fitness at 2217 N Pearl St, Tacoma, WA, offers a gym environment that emphasizes cleanliness, friendliness, and accessibility. The facility boasts a wide range of machines and free weights, although it lacks advanced equipment and amenities like pools or saunas. Members appreciate the affordable pricing, especially the Black Card membership, which includes perks like hydro-massage and guest passes.
Despite some complaints about staff behavior, small locker sizes, and unexpected fees, most reviews highlight the welcoming atmosphere and attentive staff. The gym's cleanliness and the significantly positive customer service reviews make it a popular choice for many.
Pros:
- Affordable membership options.
- Clean facilities with well-maintained equipment.
- Friendly and helpful staff.
- Plenty of machines available.
- Free trainer services.
- Massage and tanning amenities included in Black Card membership.
- Comfortable and non-judgmental environment.
- Convenient location with ample parking.
- Flexible hours.
- Good customer service with approachable staff.
Cons:
- Limited free weight options.
- Small locker sizes.
- Complaints about some staff behavior.
Location / Contact
- Address: 2217 N Pearl St, Tacoma, WA 98406, United States
- Phone:+1 253-999-1600
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 2217 N Pearl St, Tacoma, WA 98406, United States .
The contact number is +1 253-999-1600
This service is listed under Gym .
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Morgan Goettge
1 year ago
I do not recommend this location. I canceled my membership back in May, but whoever was working never actually canceled it. This is also not the first time this has happened to me when it comes to Planet Fitness failing to actually cancel a membership. I realized that I had been billed for months and the manager was not helpful. I would avoid Planet Fitness at all costs.
Tim Stokes
2 years ago
Great staff, clean, if a piece of equipment breaks it is fixed quickly. Excellent gym for the price.
Matthew Procyk
2 years ago
I appreciate how clean this planet fitness is and the staff all seem super friendly. I've stopped at quite a few other planet fitnesses while traveling and only a few compare to the standard of the one in West Tacoma.
Nancy Simon
2 years ago
We visit many 🪐 fitness across country. This is the only one that has a shower with a space to get dressed at. You don’t have to walk to the other side just to get dressed. But the machine are cool and the employees are good too. …
jeremy moore
2 years ago
First time at that location yesterday. The manager made a huge deal because I had my bag with me while working out. He said I needed to put it in a locker,well I don't want my wallet stolen or my car keys so I keep it with me. My bag wasn't out in the middle of the aisle or anything it was right next to me. I have never had a problem at the Puyallup or Bonney lake location. Well Marty Mills you lost a customer.
Christina Jobe
2 years ago
The staff are helpful, there is always plenty of equipment available to workout on, being open 24 hours is great, the facility is always clean and being a black member offers some great perks. Wish I had joined years ago..
Kathleen Hudson
2 years ago
Super clean, lots of social distancing in place..people are courteous about cleaning the machines. You never have to wait long to use the equipment..it isn't real noisy and it is an over all excellent experience...😎😎😎☺️☺️ …
Shauntel Davis
2 years ago
My favorite location, and its so close to my house! The Gym is always so clean, the staff are always friendly. Everyone follows the "mask rules". Its just a fun environment to workout in.
Kristy Johnson
2 years ago
Planet Fitness at 2217 N Pearl St is very welcoming and clean. Staff is very friendly and professional. Actually enjoy working out at the gym and feel guilty when we have to miss a day.
Rebecca Henrie
2 years ago
I like working out here. I mainly do cardio and they have plenty of equipment and the membership is a good price, especially for someone like me that just wants to put on my headphones and run or climb. The staff are friendly and helpful.