Crunch Fitness at 1525 W Tharpe St, Tallahassee, FL, offers a large gym space with various equipment, classes, and amenities such as a sauna and childcare. Many users praise their friendly staff and excellent trainers, contributing to a positive fitness environment. However, the gym faces significant issues regarding maintenance, overcrowding, and poor customer service, particularly around membership cancellation and hidden fees. Customers have expressed frustration over broken machines, cleanliness, and communication problems, highlighting areas where management needs to improve.
While Crunch Fitness excels in creating an inviting atmosphere and providing diverse workout options, potential members should be aware of these challenges. The overall experience depends greatly on the specific trainers and times you visit, so it's advisable to weigh these factors before committing.
Pros:
- Friendly and helpful staff
- Variety of equipment and machines
- Effective personal training
- 24-hour access on certain days
- Affordable membership options
- Well-organized fitness classes
- Sauna and hydromassage available
- Spacious facility
- Childcare services included
- Energetic and motivational trainers
Cons:
- Frequent issues with broken equipment
- Overcrowding during peak hours
- Complicated and problematic membership cancellation process
Location / Contact
- Address: 1525 W Tharpe St, Tallahassee, FL 32303, United States
- Phone:+1 850-328-2700
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 120 reviews.
The address is: 1525 W Tharpe St, Tallahassee, FL 32303, United States .
The contact number is +1 850-328-2700
This service is listed under Gym .
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SS Smith
8 months ago
Yeeeeees, I'm continuing my journey to better health/wellness/fitness after 3 months of personal training at Crunch Fitness TLH.Many thanks to one of Crunch's premier employees, DA'REL ROBINSON, who is an exceptionally gifted, professional, knowledgeable, patient, courteous, and masterful PERSONAL TRAINER.MR. ROBINSON is a well-versed instructor, coach & advisor/mentor who consistently provides outstanding / excellent customer service & care in all areas of health, wellness & fitness.If you're looking for a top-notch Personal Trainer who will partner with you to become a better "physically fit" you, then, MR. ROBINSON is the absolute best choice!Kudos to the entire Crunch Fitness TLH "Team of Excellence" for providing exceptional leadership, service, and a safe & functional facility/environment for us--their valued customers!
Ledarius Joshua
8 months ago
The front desk was absolutely amazing.I recommend you come here for a good workout!
Austin Rode
8 months ago
yo the front desk here is top notch. them boys are perfection when it comes to their job. ToAchieveYou š«£ ā¦
G R
8 months ago
They had a DJ come in and it was the worst experience of my life. Itās a gym not a club. His music was annoying and entirely too loud. Mondays at the gym are already bad enough.
The āBug manā Bug man
8 months ago
Good first impression but it continues to get busier and go downhill. The roof is leaking nearly everywhere so itās almost impossible to not get roof juice dripping on you. The toilet paper oh my god! The toilet paper is disgusting! It smells like poop! Are they putting it on a cleaning cart next to a dirty toilet brush? Why does it smell so bad? It could give someone an infection. Everything breaks constantly. With the massive crowd they should have enough money to do basic maintenance and hire people who care. Iām not even joking Iām going to bring my own toilet paper itās so gross and covers the floor.
Devin k
8 months ago
If I could give it a zero, I absolutely would. I canceled my membership with this Crunch in Nov. of 2022. I was charged for 5 months after I canceled my membership. I have the documentation from them that I canceled my membership. After calling up there numerous times and being told my refund for the 5 months of charges would be processed soon, it has not. It is now almost a year into dealing with this and I have not been called or emailed about my refund. I have even went up there in person after graduating and was told that it would be processed in 2-3 weeks. It is now a month after I left Tallahassee and still have no refund. No one will answer the phone. The manager Dylan will not email me back will not call be back as well.
Ben Dwyer-Luse
8 months ago
Roof has been leaking for months theyāve finally started putting out wet floor signs. The machines are constantly broken and staying that way. Staff doesnāt fill paper towels or sanitizer. Itās a good gym facility but management doesnāt seem to care about repairing or maintaining anything.
Beth Powell
8 months ago
In comparison to other crunches this was is was more laid back and I love it!
Sandra Martinez
8 months ago
Never got back there! I donāt use that gym since April! And They donāt tell me I need to be in person for cancellation! Now they charge me $200 dollars thatās ridiculous!š” this is trash ā¦
Connor Lore
8 months ago
Very large gym, probably the biggest one I have ever been to. I would recommend go early in the mornings (before 8 am). If you go early you wonāt have an issue with finding an open machine.