Crunch Fitness at 1525 W Tharpe St, Tallahassee, FL, offers a large gym space with various equipment, classes, and amenities such as a sauna and childcare. Many users praise their friendly staff and excellent trainers, contributing to a positive fitness environment. However, the gym faces significant issues regarding maintenance, overcrowding, and poor customer service, particularly around membership cancellation and hidden fees. Customers have expressed frustration over broken machines, cleanliness, and communication problems, highlighting areas where management needs to improve.
While Crunch Fitness excels in creating an inviting atmosphere and providing diverse workout options, potential members should be aware of these challenges. The overall experience depends greatly on the specific trainers and times you visit, so it's advisable to weigh these factors before committing.
Pros:
- Friendly and helpful staff
- Variety of equipment and machines
- Effective personal training
- 24-hour access on certain days
- Affordable membership options
- Well-organized fitness classes
- Sauna and hydromassage available
- Spacious facility
- Childcare services included
- Energetic and motivational trainers
Cons:
- Frequent issues with broken equipment
- Overcrowding during peak hours
- Complicated and problematic membership cancellation process
Location / Contact
- Address: 1525 W Tharpe St, Tallahassee, FL 32303, United States
- Phone:+1 850-328-2700
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 120 reviews.
The address is: 1525 W Tharpe St, Tallahassee, FL 32303, United States .
The contact number is +1 850-328-2700
This service is listed under Gym .
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carrie rhodes
8 months ago
Crunch in Tallahassee is a poor establishment to be a part of. I have patronized this establishment for several weeks only to be followed around the facility, watched by the other staff members and informed by management that my account could not be located although I had paid for the facility entrance in advance.The Sauna was turned off while I was in the Sauna twice and their maintenance's schedule to clean the showers seemed to be coincidence when I there at the facility.Can you imagine being a women who simply come to workout being ogled by staff? Discrimination was very common event I experienced each day I was present at the Crunch in Tallahassee.I am a proud native of Tallahassee and this unprofessional, unacceptable ignorant behavior was appalling from the Crunch's staff. When I complained to management's staff that I just wanted to be left alone, and continue on my agenda; nonetheless, I was reiterated against and informed by lower management today that Crunch could no longer provide services to me. And when I inquired as to why the decision, I was given a malapert lie. But Crunch cameras don't lie and will tell my experience while at Crunch and will refute any unsubstantiated assertions .
Elizabeth Rutter
8 months ago
I canceled my gym membership in April. I knew I had to pay a month and would be responsible for May as well. That was fine. What is not fine is I am still being charged, and have not been refunded. When I call to speak to management they can't come to the phone. AWFUL customer service, and an awful system in place in order to cancel. FIX IT!
Eric Trim
9 months ago
Great place just a little crowded at times, but plenty of weights
Mike Jeune
9 months ago
Great gym. Great atmosphere. Clean space
Rosita “De la rosa” DeAnda
9 months ago
Loved it, just too broke to keep going back...the price was so fair, but that's 30 extra dollars I can put in my tank....oh adulting
Clarence Moses
9 months ago
Crunch fitness was a very enthralling experience but due to my siblings being treated in an unreasonable manner there was an inconvenience Mr. Kevin the manager was very pugnacious when my siblings were trying to enter in the gym and my siblings directly told Mr. Kevin that they were previous members his approach was erroneous and in I strongly recommend there be adjustments to his actions or further actions will be made far as contacting cooperate and again This was a inordinate inconvenience.
Samantha Lubin
9 months ago
Working out is always hard but once you walk into crunch it’s gets a little easier and the sauna is cherry on top
Bailey Wallace
9 months ago
The manager Kevin, was very rude and not helpful at all! He even told a group of us we could go somewhere else very aggressively. I love crunch but this isn’t right!
Alicia Moses
9 months ago
Overall crunch is pretty chill, I’ve never had any problems, but today I encountered a very rude manager, Kevin as a manager I expected more. He became very aggressive over a misunderstanding.
Thomas Cincebox
9 months ago
Absolutely horrible customer service. Called to cancel membership after moving to a new city far from any Crunch locations and was told by staff claiming to be a manager that the only way for me to cancel my membership is to send in a letter in the mail requesting cancellation.Location is constantly mobbed and every machine and rack is occupied unless you go early morning. Would not recommend.