Located within Janss Marketplace, Gold's Gym in Thousand Oaks, CA, offers an extensive selection of fitness equipment and amenities. The gym features newly remodeled areas, an indoor pool, and a cardio cinema, providing members with diverse workout options. Friendly staff and knowledgeable trainers enhance the gym experience, making workouts enjoyable and effective. However, the gym has faced criticism regarding its cleanliness, equipment maintenance, and customer service.
Despite its impressive features, some members have reported issues with overflowing trash cans, broken machines, and a lack of hot water. High-pressure sales tactics and difficulties in canceling memberships have also been noted. Overall, Gold's Gym provides a broad range of services but may fall short of expectations in some areas.
Pros:
- Newly remodeled areas.
- Extensive selection of fitness equipment.
- Indoor pool and cardio cinema.
- Knowledgeable and friendly trainers.
- Good vibe with high energy.
- Ample parking available.
- Helpful front desk staff.
- Clean workout environment.
- Variety of fitness classes offered.
Cons:
- Issues with cleanliness and maintenance.
- High-pressure sales tactics.
- Difficulties in canceling memberships.
Location / Contact
- Address: 197 N Moorpark Rd, Thousand Oaks, CA 91360, United States
- Phone:+1 805-496-9331
- Website:goldsgym.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.0-star.
This business has 120 reviews.
The address is: 197 N Moorpark Rd, Thousand Oaks, CA 91360, United States .
The contact number is +1 805-496-9331
This service is listed under Gym .
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Joshua “Yoshi” Green
10 months ago
Cardio cinema is gone 😭😭😭 but they have a pool and are contestantly updating to be nice. Good, ample and clean work out machines and weights. I just wish they didn't get rid of the number one reason I joined, cos cardio cinema made cardio a way easy goal for me. …
Gene Cathy III
10 months ago
Gold's Gym: Is the best. The personel, trainers and the equipmentis flawless. The newly remodeled areas and new equipment is epic. The gym has a great vibe. The energy is amazing. No better place. No where else can compare.
1MoodyUnicorns'
1 year ago
The Front Desk is extremely helpful. Even when there is a line, they always provide assistance as needed. Also, have you seen the remodel?! What a Glow Up; elated to have this facility in TO 😊 …
Jesse Sweeterman
1 year ago
Been meaning to leave this review for a while because I hate seeing all the negativity in these reviews. Golds has been my first gym where i’ve been consistent daily for nearly the past two years now. And i’ve never felt more comfortable, welcome, and at home then here in the TO Golds. The GM Will is awesome and super chill. It’s a great environment for anyone new or experienced to lifting especially for people who come to lift some real heavy weight. I love the raw experience here, and with the new downstairs and upstairs added i’d say it’s the nicest golds in so cal. i’ve met tons of super cool people over my time of being a member here and made lots of new friends. I highly recommend this gym if you just wanna work out without the bs. Love this Gym
Michael Stark
1 year ago
Go 4-5 times a week and rarely have to wait for equipment. However, their music is so loud that it over powers my noise cancelling ear buds. It appears that over 90% of the people wear headphones; not sure why music is so loud!
Of All My Intention
1 year ago
It was good before the changes, and it's better now.
Carlos Avina
1 year ago
Great place and getting better with all the new construction. Great place to make good friends. The people working are great.
Aca Pupu
1 year ago
Update May29th 2023; Today's hours were posted 6am to 9pm. I wasted my time driving there hoping for a workout, just to find it closed at 5pm!!!I'm actively looking for a better gym, and will be canceling as soon as I find one.This facility used to be a great one, but lately has been on a very steep decline. Lots of broken machines that don't get fixed, jacuzzi usually out of order and to my shock, no hot water today so I couldn't even shower after working out. Membership fees just went up too. I had to enquire at the front desk, as they didn't inform anyone, they just did it.How sad, such a large gym going to waste. Look elsewhere.
Zoila Moita
1 year ago
Today's hours were supposedly 6am to 9pm. I was there at 5:30pm to find it closed. The other day I had a similar experience when on a Saturday I had to leave, as I waited until 7:20 and nobody opened it. Also, a lot of the machines are constantly out of order, and a few days ago I couldnt shower because there was no hot water. Lookelsewhere, this gym was a good one, but it became a dump.
John Cullinan
1 year ago
I've been going here for about a year and it's been a decent gym. A little rundown and the renovations have been a mess but it got the job done. I went to cancel my membership because I've joined a specialty gym, and I was told to call a toll free number. No issue there, but when I called I was told that I would still be charged in a few weeks because I need to give them a 30 day notice. Total rip off to try and get more money out of me.