Gold's Gym

I joined during a black Friday sale in 2021, and I liked it for a while. I would swim and use the elliptical. When they decided to raise the price by $3 (just after paying my annual fee), I decided it wasn't worth it anymore, as I didn't find any additional value in the gym.Edit: I should also mention that the constant problems with the hot water were a deciding factor.

I am visiting from out of town, and I wanted to work out at this gym. I called and asked what a temporary pass would cost, and the staff, who sounded like she was 13, told me a day pass costs $40. I have been to this gym before and it didn't cost $40. I understand liability, so $25 would be expensive but acceptable. $40? What a rip-off!

Very bad experience today. There was a huge line of people at 7:20 in the morning, because they were late to open. Even then, the employee demanded that everyone scan their IDs, which made what should've been a good experience getting in a very annoying one. The place was quite unkempt, and a few pieces of equipment looked very old and some were out of order. I went upstairs hoping to find a lot of brand new equipment since they just added that floor, and found more of the same. Needless to say, I had a short workout since the mood was ruined and decided to jump in the jacuzzi to release some stress. To my further annoyance and shock, it was out of order!!!! No bubbles, the water was slightly warm. At this point I just left. If you want a good workout experience, go somewhere else. Avoid the frustration.

Oh dear, I just rejoined yesterday and there was no hot water, no pool, no jacuzzi, my main reason for joining. Now I read in the reviews that this hot water problem has been going on for months!! Is there really a commitment to actually fix the hot water?? I was told that repairs were underway. I wonder if I made a mistake?

Terrible management/sales department. My son was gonna sign up on a sale, but when he tried to get the sales price, they removed it saying the price was only for a few hours, HOW UNETHICAL. Didn’t honor their own guest passes. Twice. Refused entry on guest pass for my younger son, saying he wasn’t 18, was turning in 3 months and had attended with me before on his own membership when even younger. BS really! They tried to raise my lifetime rate membership. I had to scan prior contracts. Send emails. What a pain! Happened twice since I signed up at Simi Golds 2011. Freezing pool, cardio cinema is nice when sound is on, sometimes volume off because wire broken, gym kinda dirty, they removed prior towel services, removed tissues in locker room, next will they remove T paper???I only go here since some of the group classes are good (despite often AC doesn’t work and instructors blast the music, as they are unchecked by management, any complaints is to deaf ears, management doesn’t really exist for the paying members) and I have some friends here. It’s mostly an older age range here, vs at Fitness 19.

The hot water was out for over a month and about a month later the hot water is out again. The boilers are broken and staff has no estimation how long until it's fixed. I just signed up at LAFitness..a new and clean facility. Much better atmosphere.

Please don't go here. I am stuck in a pre-paid membership which was a HUGE mistake. They can't provide basic (I mean VERY BASIC) things like hot water and cleanliness. Yet they are focused on sending me an email 2-3x per day about how amazing the renovation is going, getting a new "executive" locker room (I guess "executives" don't like hot water when they shower) and giving you a bunch of double talk.When you inquire about when the hot water (again a very basic expectation) is going to work, you get a bunch of non-answers..even from the GM William.I understand having limited equipment while the renovation is going on and what the gym is expected "to be" when it is done. But really...focus on fixing the hot water issue (which has been going on for MONTHS) as a priority, then on things like replacing the lockers and renovating.Basics before enhancements...should be a simple thought but they don't get it.

Both saunas have not worked for months now. I complained to the front desk every day. Manager has not returned phone calls. I’ll need to find a new gym soon.

It's a Golds Gym in name only. Inferior to LA Fitness by far. The hot water has been out for weeks. Jacuzzi was shut down by health inspector. Water fountain in men's locker room was broken for over a year.

I love this gym. For me the location is very convenient. I really enjoy the indoor pool, sauna/steam room. Free weights and the machines are top notch! I almost forgot you have to try the Cardio Cinema. Helpful staff and this gym is alway spotless. Lots of parking as well!