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Located within Janss Marketplace, Gold's Gym in Thousand Oaks, CA, offers an extensive selection of fitness equipment and amenities. The gym features newly remodeled areas, an indoor pool, and a cardio cinema, providing members with diverse workout options. Friendly staff and knowledgeable trainers enhance the gym experience, making workouts enjoyable and effective. However, the gym has faced criticism regarding its cleanliness, equipment maintenance, and customer service.

Despite its impressive features, some members have reported issues with overflowing trash cans, broken machines, and a lack of hot water. High-pressure sales tactics and difficulties in canceling memberships have also been noted. Overall, Gold's Gym provides a broad range of services but may fall short of expectations in some areas.

Pros:

  • Newly remodeled areas.
  • Extensive selection of fitness equipment.
  • Indoor pool and cardio cinema.
  • Knowledgeable and friendly trainers.
  • Good vibe with high energy.
  • Ample parking available.
  • Helpful front desk staff.
  • Clean workout environment.
  • Variety of fitness classes offered.

Cons:

  • Issues with cleanliness and maintenance.
  • High-pressure sales tactics.
  • Difficulties in canceling memberships.

Location / Contact

Rating Stats

3.0

out of 5.0

56 reviews
5.0
17 reviews
4.0
8 reviews
3.0
10 reviews
2.0
29 reviews
1.0

Reviews (120)

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I drove from Oxnard super excited to try the pool and I was very disappointed. Went to use the pool and it was ice cold as was the hot tub. My friend called to ask if we needed to do something to heat it and they told us the gas was out until Tuesday. Why didn’t they have sign ups or anything to notify the customer. Second we tried using the sauna and the door wouldn’t close completely, we went in for a few minutes and came out. As we came out a very rude later confronted telling us she was watching us for 5 minutes playing with the door and it’s supposed to be closed. I told her it doesn’t close completely and she went in and was experiencing the same thing. But the encounter was very rude. Lastly the tanning room, even though it says they provide the eye covers, they don’t. You also can’t turn it on yourself, you have to tell the front desk which we were not aware of. Overall, horrible experience we’ll stick to Oxnard and other gyms if we decide to travel.

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Great club and they have a huge outdoor area and they are expanding indoor it will be huge and all new equipment.

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Totally a great gym. I moved here after Athletic Society shut down, and it's been just fine. I do go to other gyms in the area, but Gold's never disappoints. It has what you need. Not at all overpriced. Tons of parking. And in a mall to boot! Just go.

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don't fall for the marketing lies i paid vip membership and I don't get what was promised they keep changing policies after the agreement after you sign....they send email back which is same to all customers just to show they "care" you can read same complaint about loud music months apart so just copy paste as respond will not do, I never got anyone really trying to solve my issue

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Very clean gym, very nice staff, I wish they would install a drinking fountain for my water bottle like at LA Fitness.

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This is the best gym in Thousand Oaks! Management is making big moves and always improving. No gym in this town will compare, trust me.

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I paid for the membership and for training lessons and I have not had any lessonsI've been with the membership for two weeks and the coach told me that he can't help me they didn't give me another coach nor did they solve anything I thought they would have flexibility to give lessons but they are very poorly organized and are not interested in providing the service they offerI paid a lot for them to explain exercises and everything but they haven't helped me at all, they don't want to refund what I paythe gym is well equipped but they need personal trainers and good organization in the schedules for those who pay for it

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Good place to work out at Gold’s Gym Thousand Oak CA.Influencer healthy life style💪😊 …

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Great place to go and exercise and get fit. Very spacious gym and friendly staff. There are a variety of fitness classes available to choose from during the day. All equipment is well maintained and clean.

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I trained with Xander and he was really great! Very knowledgeable and doesn't rush the process. I definitely reccomend! All in all, the entire staff is very friendly here and I LOVE the indoor pool area.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.0-star.

This business has 120 reviews.

The address is: 197 N Moorpark Rd, Thousand Oaks, CA 91360, United States .

The contact number is +1 805-496-9331

This service is listed under Gym .

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